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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455406955
Report Date: 02/19/2026
Date Signed: 02/19/2026 10:10:26 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/15/2026 and conducted by Evaluator Sydney Sims
COMPLAINT CONTROL NUMBER: 13-CC-20260115112711
FACILITY NAME:BRIGHT FUTURES CHILDREN CENTER (PRESCHOOL)FACILITY NUMBER:
455406955
ADMINISTRATOR:HORST, STEPHANIEFACILITY TYPE:
850
ADDRESS:1345 LIBERTY STREETTELEPHONE:
(530) 276-0506
CITY:REDDINGSTATE: CAZIP CODE:
96001
CAPACITY:24CENSUS: 9DATE:
02/19/2026
UNANNOUNCEDTIME BEGAN:
09:48 AM
MET WITH:Niki Bull - Director TIME COMPLETED:
10:20 AM
ALLEGATION(S):
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Licensee is not ensuring that facility outdoor activity space is free from hazards.
INVESTIGATION FINDINGS:
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On 02/17/26 at 9:48am, Licensing Program Analyst (LPA) Sydney Sims conducted an unannounced complaint inspection and met with Director Niki Bull. It was alleged that Licensee is not ensuring that facility outdoor activity space is free from hazards, specifically that the playground has glass where the children play.

The Director was interviewed on 01/21/26 at 12:50pm and denied the allegation stating that the facility staff sweep the playground before children play on it in the morning time and if any glass is found it is removed from the play ground

Two staff (S1 – S2) were interviewed on 1/21/26 and 2/11/26. S1 had no knowledge of the allegation stating that glass has been found on the playground but that the staff will remove the glass, S1 stated that staff do a sweep of the play ground before the facility opens and after the facility closes. S2 had knowledge of the allegation stating that the children and staff consistently find glass on the playground, S2 stated that staff do not do sweeps of the playground to look for glass.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 02/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/19/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20260115112711
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: BRIGHT FUTURES CHILDREN CENTER (PRESCHOOL)
FACILITY NUMBER: 455406955
VISIT DATE: 02/19/2026
NARRATIVE
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Four children (C1 – C4) were interviewed on 01/21/26 and had knowledge of the allegation C1 – C4 stated that there is glass on the play ground and that the children will bring the glass to the staff to dispose of.

On 01/21/26 at 2:55pm the facility was toured, and the LPA observed a piece of glass on the playground where the children were playing.

During the investigation LPA conducted interviews with staff and children and toured the play ground that supported the allegation.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

Exit interview conducted and report was reviewed with the Director Niki Bull. Appeal rights were provided.
A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 02/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/19/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 13-CC-20260115112711
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: BRIGHT FUTURES CHILDREN CENTER (PRESCHOOL)
FACILITY NUMBER: 455406955
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/19/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/19/2026
Section Cited
CCR
101238.2(d)(2)
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The surface of the outdoor activity space shall be maintained:
Free of hazards including, but not limited to, holes, broken glass and other debris, and dry grasses that pose a fire hazard

This requirment was not met as evidence by
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Director will come up with a plan to rid the play ground of glass by 03/19/26. Direcotr will send plan to LPA Sims via email to sydney.sims@dss.ca.gov
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Based on observation and interview , the licensee did not comply with the section cited above by having glass on the play ground when children play which poses an potential health, safety or personal rights risk to children in care
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 02/19/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/19/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3