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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455406974
Report Date: 07/03/2025
Date Signed: 07/03/2025 12:21:45 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/07/2025 and conducted by Evaluator Sydney Sims
COMPLAINT CONTROL NUMBER: 13-CC-20250407133023
FACILITY NAME:BRIGHT FUTURES CHILDREN CENTER (INFANT)FACILITY NUMBER:
455406974
ADMINISTRATOR:HORST, STEPHANIEFACILITY TYPE:
830
ADDRESS:1345 LIBERTY ST.TELEPHONE:
(530) 276-0506
CITY:REDDINGSTATE: CAZIP CODE:
96001
CAPACITY:16CENSUS: 11DATE:
07/03/2025
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Stephanie Horst - TIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Day care children are being forced to remain on their napping cots
INVESTIGATION FINDINGS:
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On 07/03/25 at 11:30am, Licensing Program Analyst (LPA) Sydney Sims conducted an unannounced complaint inspection and met with licensee Stephanie Horst. It was alleged that Day care children are being forced to remain on their napping cots, specifically that infants are being kept on their cots for an extended period after waking up from nap.

On 4/10/25 at 9:14am LPA Sims interviewed Director Nikki Bull. Director denied the allegation stating that the facility does not force the infants to remain on their napping cots if they are awake but does encourage staff to keep children on their cots by rubbing the children's back or read them a book to try to get the infants to fall back asleep if possible.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20250407133023
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: BRIGHT FUTURES CHILDREN CENTER (INFANT)
FACILITY NUMBER: 455406974
VISIT DATE: 07/03/2025
NARRATIVE
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Five staff were interviewed on 4/10/25 and 5/21/25 and stated S1, S3 – S6 confirmed the allegation stating that staff are prompted to have infants remain on their cots if the infants wake up before nap time is over and not allow the infants to get up and go into the play area. S2 denied the allegation stating that infants are not forced to remain on the cots but that staff are prompted to encourage the infants to remain on their cots for the duration of nap time and to not allow children in the play area.

During today’s inspection, the facility was toured and LPA Sims observed 11 children in care.
Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

Exit interview conducted and report was reviewed with the licensee Stephanie Horst . Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.


SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 13-CC-20250407133023
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: BRIGHT FUTURES CHILDREN CENTER (INFANT)
FACILITY NUMBER: 455406974
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/03/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/04/2025
Section Cited
CCR
101430(3)(B)
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No infant shall be forced to sleep, to stay awake or to stay in the designated sleeping area.

This requirement was not met as evidenced by:
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Licensee will host an all staff meeting and review Infant safe sleep regulations provided. Licensee will have all staff sign statement acknowledging that staff understand safe sleep regulations. Licensee will send copy of statement to LPA Sims by 08/04/25 to sydney.sims@dss.ca.gov
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Based on interview , the licensee did not comply with the section cited above, infants being forced to remain in designated sleeping area which poses an potential health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3