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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455407064
Report Date: 05/14/2025
Date Signed: 05/15/2025 07:13:32 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/04/2025 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20250304113132
FACILITY NAME:GREAT ADVENTURESFACILITY NUMBER:
455407064
ADMINISTRATOR:ROBERTS, PATRICIAFACILITY TYPE:
850
ADDRESS:2220 BALLS FERRY ROADTELEPHONE:
(530) 378-5720
CITY:ANDERSONSTATE: CAZIP CODE:
96007
CAPACITY:30CENSUS: 21DATE:
05/14/2025
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Patricia RobertsTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Staff encouraged children to harm other children in care
Staff used inappropriate forms of discipline
Staff verbally threatened children in care
Staff served expired food to children in care
INVESTIGATION FINDINGS:
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On 5/14/25 at 3:30pm, Licensing Program Analyst (LPA) Nicolette Cunningham conducted an unannounced complaint inspection and met with licensee Patricia Roberts. It was alleged that staff encouraged children to harm other children in care, staff used inappropriate forms of discipline, staff verbally threatened children in care and staff served expired food to children in care.

The licensee was interviewed on 3/20/25 at 9:20am and denied the allegations and stated that staff follow the facility discipline procedures which are age appropriate, staff provide adequate supervision, staff treat children with respect, staff speak appropriately to children and staff serve fresh food to children in care.

Two staff were interviewed on 3/12/25 and 3/20/25 and stated they have not observed staff treat children inappropriately, they have observed staff provide appropriate discipline, they have observed staff communicate with children in an appropriate manner and they have not observed staff serve children expired food.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20250304113132
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: GREAT ADVENTURES
FACILITY NUMBER: 455407064
VISIT DATE: 05/14/2025
NARRATIVE
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Four children were interviewed on 3/20/25 and stated kids go to timeout when they get in trouble. Four out of four children did not disclose staff encouraging children to hurt children or staff threatening children. Four out of four children reported eating at the facility but did not provide details about the food.

Three witnesses were interviewed on 3/17, 4/14 and 4/15 and reported observing a chaotic classroom but did not provide corroborating information regarding the allegations reported. Three out of three witnesses stated they did not observe staff serve food to children in care.

Three parents were interviewed on 3/20, 4/21 and 4/22 and stated positive comments about how the staff interact with the children. One parent expressed concern for the number of children staff were supervising but did not provide further details.

During today’s inspection, the facility was toured and LPA observed three staff supervising 21 children in care. LPA did not observe a staff member act inappropriately.
On 3/12/25, LPA observed and photographed fresh produce in the kitchen. LPA did not observed mold on fruit or other food. On 3/20/25 and 5/14/25, LPA toured the kitchen and did not observe moldy food or expired food.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. Exit interview conducted and report was reviewed with the licensee Patricia Roberts. Licensee rights were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 05/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2