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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455407643
Report Date: 11/16/2023
Date Signed: 11/16/2023 01:18:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/18/2023 and conducted by Evaluator Bianca Mendez
COMPLAINT CONTROL NUMBER: 13-CC-20230818164639
FACILITY NAME:FARGO, KENDRA FAMILY CHILD CARE HOMEFACILITY NUMBER:
455407643
ADMINISTRATOR:FARGO, KENDRAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 646-5504
CITY:ANDERSONSTATE: CAZIP CODE:
96007
CAPACITY:14CENSUS: 5DATE:
11/16/2023
UNANNOUNCEDTIME BEGAN:
12:46 PM
MET WITH:Kendra FargoTIME COMPLETED:
01:28 PM
ALLEGATION(S):
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Licensee sleeps while children are in care
INVESTIGATION FINDINGS:
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On 11/16/23 at 12:46pm, Licensing program Analyst (LPA) Mendez conducted a unannounced complaint inspection and met with licensee Kendra Fargo It was alleged that licensee sleeps while children are in care.

LPA interviewed licensee on 8/23/23 at 9:31am and stated that she is not sleeping while providing care for children and that during nap time they are patting children's backs, rocking them to sleep and sitting next to them. Licensee stated that also when children are asleep, they will wipe down the tables and read a book. Licensee stated they are always with the children and keeps her space small with children. Licensee stated that some children do get picked up around nap time and they are available to answer the door.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20230818164639
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: FARGO, KENDRA FAMILY CHILD CARE HOME
FACILITY NUMBER: 455407643
VISIT DATE: 11/16/2023
NARRATIVE
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LPA interviewed parents (P1-P7) on 8/21/23,8/28/23 and 9/18/23. LPA asked parents if they had witnessed licensee napping while children are in care in which 6 of 7 parents stated no, they had not witnessed licensee sleeping while children are in care. P1 stated that they had witnessed licensee napping when children are in care and P1 stated they had witnessed licensee sleeping on the floor where licensee has toddlers. P1 stated that the licensee has the front door open with a screen and keeps the door unlocked and had seen licensee lying down and asleep. P1 stated that nap time is between 11:30am-1:30pm and there have been times when licensee does not answer the door and P1 has to text or call licensee to answer the door. 6 of 7 parents stated no they have concerns. 6 of 7 parents stated licensee answers the door immediately during pick up.

During today’s visit facility was toured. LPA observed 5 children in care that were napping in the living room.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2