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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455407643
Report Date: 10/10/2025
Date Signed: 10/10/2025 03:11:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/05/2025 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20250805085114
FACILITY NAME:FARGO, KENDRA FAMILY CHILD CARE HOMEFACILITY NUMBER:
455407643
ADMINISTRATOR:FARGO, KENDRAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 646-5504
CITY:ANDERSONSTATE: CAZIP CODE:
96007
CAPACITY:14CENSUS: 2DATE:
10/10/2025
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Kendra FargoTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Licensee slapped daycare child
INVESTIGATION FINDINGS:
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On 10/10/25 at 2:45 p.m., Licensing Program Analysts (LPA) Nicolette Cunningham conducted an unannounced complaint inspection, and met with licensee Kendra Fargo. It was alleged that the licensee slapped a daycare child, specifically the licensee slapped a child (C2) on 8/4/25.

The licensee was interviewed on 8/13/25 at 10:15 a.m. and denied the allegation, and stated that she treats children like her own and communicates with them in a clear manner. During LPA inspection, she observed the two children (C3-C4) appear comfortable and content playing with foam blocks. C3 and C4 appeared relaxed and occasionally asked the licensee for assistance.

On 8/5/25, the licensee reported to CCL that an incident occurred on 8/4/25 involving C2. The licensee reported that while serving lunch, C2 pushed up from a chair, resulting in an accidental collision in which C2 was struck on the chin and mouth. The licensee reported the collision did not cause C2 to blead or need medical treatment. The licensee stated she informed C2’s parent at pickup but does not believe the parent heard her because they were in a hurry.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20250805085114
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: FARGO, KENDRA FAMILY CHILD CARE HOME
FACILITY NUMBER: 455407643
VISIT DATE: 10/10/2025
NARRATIVE
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LPA reviewed a video recording in which C2 described being hit on the nose. The video did not include specific details regarding the date of the incident or the individual responsible. On 8/20/25, LPA attempted to interview C1 and C2; however, no statements were obtained.

Three parents (P2-P4) were interviewed on 9/29/25, 9/30/25 and 10/2/25. Three out of three parents reported no concerns and stated their child always appeared happy to go to the FCCH.

One witness (W1) was interviewed on 10/2/25 and reported observing the licensee interact with children on multiple occasions and never observed her lose her temper, act inappropriately or hit a child.

LPA contacted one staff member (S1) via voicemail, requesting a return call. As of the date of this report, no response has been received from S1.



Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the licensee Kendra Fargo. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2