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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455407757
Report Date: 02/01/2023
Date Signed: 02/02/2023 09:13:15 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/01/2022 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20220801104208
FACILITY NAME:BRIGHT FUTURES INFANT CENTER IIFACILITY NUMBER:
455407757
ADMINISTRATOR:O'NEAL, LISAFACILITY TYPE:
830
ADDRESS:3500 CHURN CREEK DRIVETELEPHONE:
(530) 524-2808
CITY:REDDINGSTATE: CAZIP CODE:
96002
CAPACITY:12CENSUS: 10DATE:
02/01/2023
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Lisa O'Neal, Site SupervisorTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are not following safe sleep practice
Staff behavior poses as a risk to daycare children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 2/01/23 at 8:30am, Licensing Program Analyst (LPA) Cunningham conducted an unannounced complaint inspection and met with Site Supervisor, Lisa O’Neal to deliver findings. It was alleged that staff are not following safe sleep practice; specifically, staff allowed an infant to sleep in a swing for an extended period of time. It was also alleged that staff behavior poses a risk to daycare children; specifically, Staff 1 yelled, “leave the baby in the swing and mind your business” and grabbed another staff’s hands.

On 1/23/23 and 1/24/23, LPA Cunningham conducted interviews with three parents (Adult 3-5). On 2/1/23, LPA conducted interviews with three staff (Adult 6-8). Interviews did not corroborate the allegations. Adult 6, 7 and 8 stated that infants are not allowed to sleep in a swing and they sleep in a crib. LPA toured the nap area and observed cribs in good condition.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, and the findings are unsubstantiated. Appeal rights were provided and an exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 02/01/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/01/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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