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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455407757
Report Date: 06/29/2023
Date Signed: 06/29/2023 02:50:07 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/19/2023 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20230619085449

FACILITY NAME:BRIGHT FUTURES INFANT CENTER IIFACILITY NUMBER:
455407757
ADMINISTRATOR:O'NEAL, LISAFACILITY TYPE:
830
ADDRESS:3500 CHURN CREEK DRIVETELEPHONE:
(530) 524-2808
CITY:REDDINGSTATE: CAZIP CODE:
96002
CAPACITY:12CENSUS: 12DATE:
06/29/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Lisa O'Neal, DirectorTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Facility is unsanitary
INVESTIGATION FINDINGS:
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An unannounced complaint investigation visit was made to the facility by LPA N. Cunningham. It has been alleged the facility is unsanitary, specifically, the infant sippy cups have mold on them. LPA Cunningham toured the facility and photographed several areas including the infant bottles and sippy cups. LPA Cunningham noted a lid with mold in it. LPA also observed several areas that were not clean or sanitary. Based on observations, the preponderance of evidence standard has been met, therefore, the allegation is substantiated. An exit interview was conducted, and this report was reviewed with the director, a plan of correction was discussed and appeal rights were provided. The following violation(s) of the California Code of Regulations, Title 22; Division 12, were observed: see LIC 9099D.

Notice of Site Visit shall be posted for 30 days from today's visit.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 06/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/29/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 13-CC-20230619085449
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: BRIGHT FUTURES INFANT CENTER II
FACILITY NUMBER: 455407757
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/29/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/30/2023
Section Cited
CCR
101239(q)
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*This is an amended report.
(q) All materials and surfaces accessible to children, including toys, shall be free of toxic substances. This requirement was not met as evidenced by: based on observations, Staff did not comply with the section cited above, which poses an immediate health, safety, and personal rights risk to children in care.
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The director stated she will meet with the licensee and prepare a cleaning plan.

nicolette.cunningham@dss.ca.gov
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 06/29/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/29/2023
LIC9099 (FAS) - (06/04)
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