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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 455407757
Report Date: 01/21/2026
Date Signed: 01/21/2026 03:14:42 PM

Document Has Been Signed on 01/21/2026 03:14 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME:BRIGHT FUTURES INFANT CENTER IIFACILITY NUMBER:
455407757
ADMINISTRATOR/
DIRECTOR:
O'NEAL, LISAFACILITY TYPE:
830
ADDRESS:3500 CHURN CREEK DRIVETELEPHONE:
(530) 524-2808
CITY:REDDINGSTATE: CAZIP CODE:
96002
CAPACITY: 12TOTAL ENROLLED CHILDREN: 13CENSUS: 10DATE:
01/21/2026
TYPE OF VISIT:Case Management - DeficienciesUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
09:00 AM
MET WITH:Lisa O'Neal and Stephanie Horst TIME VISIT/
INSPECTION COMPLETED:
03:30 PM
NARRATIVE
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An unannounced case management inspection was conducted for the purpose of reviewing facility files today at 9:00am by Licensing Program Analyst (LPA), Nicolette Cunningham. LPA met with director Lisa O’Neal and licensee Stephanie Horst. During the case management inspection, LPA observed a stack of signed Acknowledgement of Receipt of Licensing Reports (LIC 9224) forms. The director and licensee were interviewed on 1/21/26 at 12:35pm and stated a copy of the accusation summary was not provided to the parents as required. The licensee stated that parents received a letter informing them to ask the director at the other Bright Futures location for a copy of the accusation summary.

Three parents (P1 -P3) were interviewed on 01/21/26 and reported they did not receive a copy of the accusation summary.

Two Staff (S9 -S10) were interviewed on 01/21/26 and reported they had no knowledge of parents receiving a copy of the accusation summary.

During today’s inspection, the facility was toured, interviews were conducted with staff and parents, and the children’s record were reviewed. An accusation was served to the facility on 12/24/25 notifying the facility of the departments intent to revoke the facility license. Regulations require parents receive copy of accusation summary.
NAME OF LICENSING PROGRAM MANAGER: Erin Virrueta
NAME OF LICENSING PROGRAM ANALYST: Nicolette Cunningham
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 01/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: BRIGHT FUTURES INFANT CENTER II
FACILITY NUMBER: 455407757
VISIT DATE: 01/21/2026
NARRATIVE
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LPA observed that the facility staff did not provide copy of the accusation summary to parents as required.

Based on interview and file review the following deficiency is being cited on the LIC809D. 1596.8895 Notice of suspensions of license to parent of legal guardian.

LPA Cunningham informed licensee Stepanie Horst that this report dated 1/21/26 documents two Type A citation(s) which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

LPA Cunningham informed the licensee Stepanie Horst licensee to provide a copy of this licensing report dated 1/21/26 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.



Exit interview conducted and report was reviewed with the licensee Stephanie Horst. Appeal Rights were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
NAME OF LICENSING PROGRAM MANAGER: Erin Virrueta
NAME OF LICENSING PROGRAM ANALYST: Nicolette Cunningham
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 01/21/2026 03:14 PM - It Cannot Be Edited


Created By: Nicolette Cunningham On 01/21/2026 at 10:48 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: BRIGHT FUTURES INFANT CENTER II

FACILITY NUMBER: 455407757

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 01/21/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/22/2026
Section Cited
HSC
1596.8895(c)(1)

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Upon receipt of an accusation indicating the department's intent to revoke a facility's license, the licensee shall provide copies of a summary of the accusation to the parent or legal guardian ...
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The licensee stated she will copy the accusation and provide to parents tomorrow and have them sign and date LIC 9224 acknowledging receipt. The licensee stated she will provide a copy of the signed LIC9224 to LPA Cunningham by 1/30/26.
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This requirement is not met as evidenced by: based on interview and record review, the licensee did not comply with the section cited which poses/posed an immediate health, safety or personal rights risk to persons in care.
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Type A
01/22/2026
Section Cited
HSC1596.8895(3)

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(3) The licensee shall require each recipient of the summary of the accusation to sign a statement indicating that he or she has received the document and the date it was received.
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The licensee stated she will copy the accusation and provide to parents tomorrow and have them sign and date LIC 9224 acknowledging receipt. The licensee stated she will provide a copy of the signed LIC9224 to LPA Cunningham by 1/30/26.
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This requirement is not met as evidenced by: based on interview and record review, the licensee did not comply with the section cited which poses/posed an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Erin Virrueta
NAME OF LICENSING PROGRAM MANAGER:
Nicolette Cunningham
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 01/21/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 01/21/2026


LIC809 (FAS) - (06/04)
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