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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455407758
Report Date: 08/25/2022
Date Signed: 08/26/2022 07:37:21 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2022 and conducted by Evaluator Jaime Snow
COMPLAINT CONTROL NUMBER: 13-CC-20220502155012
FACILITY NAME:BRIGHT FUTURES CHILDRENS CENTER IIFACILITY NUMBER:
455407758
ADMINISTRATOR:O'NEAL, LISAFACILITY TYPE:
850
ADDRESS:3500 CHURN CREEK DRIVETELEPHONE:
(530) 221-6488
CITY:REDDINGSTATE: CAZIP CODE:
96002
CAPACITY:30CENSUS: 21DATE:
08/25/2022
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Lisa O'NealTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Lack of supervision led to daycare children engaging in inappropriate sexual behavior
Facility failed to report unusual incidents
INVESTIGATION FINDINGS:
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On August 25, 2022 at 2pm, Licensing Program Analyst (LPA) Snow conducted an unannounced complaint inspection, and met with director Lisa O’Neal to deliver Investigation Bureau (IB) findings. It was alleged that a Lack of supervision led to daycare children engaging in inappropriate sexual behavior. Specifically, that Child (C1) was out of eyesight and direct supervision while on the outside play area and found, on multiple occasions, engaged in sexualized behaviors with other children beginning in early 2021. Interviews were conducted with witnesses including staff and children who stated that C1 was able to conduct these activities unobserved by staff on numerous occasions therefore the allegation is substantiated.

continued
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jaime Snow
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20220502155012
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: BRIGHT FUTURES CHILDRENS CENTER II
FACILITY NUMBER: 455407758
VISIT DATE: 08/25/2022
NARRATIVE
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The following violation of the California Code of Regulations, Title 22; Division 12, was observed for the Lack of Supervision: see LIC 9099D. Reports citing Type A violations are to be provided to parents/guardians of children currently in enrolled and to parents/guardians of children newly enrolled at the facility during the next 12 months. Parents/guardians must sign Form LIC9224 to be kept in each child's file. Notice of Site Visit shall be posted for 30 days from today’s visit.

It was also alleged that the Facility failed to report unusual incidents of sexualized behaviors between children in care. The IB investigation found that on at least four occasions, between March – May 2022 Child Care Center (CCC) staff observed or were made aware that children had engaged in sexualized behaviors while being supervised at the center. These incidents were not reported to the Department, nor to Child Protective Services (CPS).



Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jaime Snow
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 13-CC-20220502155012
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: BRIGHT FUTURES CHILDRENS CENTER II
FACILITY NUMBER: 455407758
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/25/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/25/2022
Section Cited
CCR
101229(a)(1)
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Care and Supervision. No child(ren) shall be left without the supervision, including visual observation, of a teacher. This requirement is not met as evidenced by multiple incidents of
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The Director said C1 no longer attends. The director agrees to train staff on how to maintain observation of the playground. The Director agrees not to accept children that are beyond their capability.
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sexualized behaviors between children without staff observation or intervention. Based on interviews and written documentation. Which poses an immediate Health and Safety risk to children in care.
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The Director agrees to send a copy of the staff training explaining how visual supervision shall be maintained and a list of staff that received the training. Due by Sept 2nd. This violation must be provided to parents who sign LIC9224 by the next day of care
Type A
09/02/2022
Section Cited
CCR
101223(a)(2)
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Personal Rights, The licensee shall ensure that each child is accorded the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
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Director agrees to provide training to staff regarding providing a safe environment for children. Must include a policy or plan to address behaviors. Due by Sept 2nd.
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This requirement is not met as evidenced by multiple incidents of sexualized behaviors between children. Based on interviews and written documentation. Which poses an immediate Health and Safety risk to children in care.
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This violation must be provided to parents who sign LIC9224 by the next day of care
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jaime Snow
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 13-CC-20220502155012
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: BRIGHT FUTURES CHILDRENS CENTER II
FACILITY NUMBER: 455407758
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/25/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/02/2022
Section Cited
CCR
101212(d)(1)(C)
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Reporting Requirements: Each licensee or applicant shall furnish to the Department reports as required by the Department including, but not limited to, the following: Any unusual incident or child absence that threatens the physical or emotional health or safety of any child.
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The director agrees to provide reports to community care licensing as required.
The director shall acknowledge reading the reporting requirements and provide a written summary
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Shall be reported within 24 hours and in writing within 7 days. This requirement is not met as evidenced by the director admission and lack of reports for at least 5 reportable incidents. Which poses/posed a potential Health and Safety risk to children in care.
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of the reporting requirements due 9/2/22
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jaime Snow
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 4