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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455407758
Report Date: 06/29/2023
Date Signed: 09/11/2023 04:16:19 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/23/2023 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20230623105341

FACILITY NAME:BRIGHT FUTURES CHILDRENS CENTER IIFACILITY NUMBER:
455407758
ADMINISTRATOR:O'NEAL, LISAFACILITY TYPE:
850
ADDRESS:3500 CHURN CREEK DRIVETELEPHONE:
(530) 221-6488
CITY:REDDINGSTATE: CAZIP CODE:
96002
CAPACITY:CENSUS: 23DATE:
06/29/2023
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Lisa O'Neal, DirectorTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Facility is unsanitary
INVESTIGATION FINDINGS:
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This is an amended report. An unannounced complaint investigation visit was made to the facility by LPA N. Cunningham. It has been alleged the facility is unsanitary, specifically, the classrooms are dirty and the facility does not have a cleaning plan. LPA Cunningham toured the facility and photographed several areas including classrooms, kitchen, and bathrooms. LPA Cunningham observed food and crumbs on the kitchen floor, changing mat that was not sanitized or in good repair, fingerprints and smudges on the sliding glass door, dirt and debris on area rugs, and grime on the faucets. Based on observations, the preponderance of evidence standard has been met, therefore, the allegation is substantiated. An exit interview was conducted and this report was reviewed with the director, a plan of correction was discussed and appeal rights were provided. The following violation(s) of the California Code of Regulations, Title 22; Division 12, were observed: see LIC 9099D.

Notice of Site Visit shall be posted for 30 days from today's visit.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 06/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/29/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 13-CC-20230623105341
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: BRIGHT FUTURES CHILDRENS CENTER II
FACILITY NUMBER: 455407758
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/29/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/30/2023
Section Cited
CCR
101238a
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The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement was not met as evidenced by: based on observations, the facility is not sanitary, which poses an immediate health, safety, and personal rights risk to children in care.

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The director stated she plans to meet with the licensee and prepare a cleaning plan/schedule.

nicolette.cunningham@dss.ca.gov
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 06/29/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/29/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3