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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455408599
Report Date: 09/11/2025
Date Signed: 09/11/2025 09:50:02 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/02/2025 and conducted by Evaluator Erica Laird
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20250702151909
FACILITY NAME:KIDS & ME PRESCHOOLFACILITY NUMBER:
455408599
ADMINISTRATOR:CORRISON, BRITTANYFACILITY TYPE:
860
ADDRESS:3695 CHURN CREEK RDTELEPHONE:
(530) 222-3525
CITY:REDDINGSTATE: CAZIP CODE:
96002
CAPACITY:72CENSUS: 41DATE:
09/11/2025
UNANNOUNCEDTIME BEGAN:
08:10 AM
MET WITH:Brittany Corrison, DirectorTIME COMPLETED:
10:05 AM
ALLEGATION(S):
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Facility staff handled day care child in a rough manner
INVESTIGATION FINDINGS:
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On 9/11/25 at 9:27am, Licensing Program Analysts (LPA) Erica Laird and Sydney Sims conducted an unannounced complaint inspection, and met with Brittany Corrison. It was alleged that staff handled a daycare child in a rough manner, specifically staff pulled children by the wrist and place children in a chair roughly.

On 9/11/25 @ 8:10am LPA Laird conducted an interview with director Brittany Corrison. Brittany stated she is not aware of any allegations involving staff handling a daycare child in a rough manner. Brittnay stated she has no knowledge of staff pulling children by the wrists or placing children in chairs rougly. Brittany stated no staff have come to her with concerns regarding staff handling a child roughly.

On 7/8/25, 9/2/25, and 9/11/25 LPA Laird conducted six staff interviews (S1-S6). Four staff interviewed stated they had observed staff handling children roughly. Staff stated they observed staff pulling children by the wrists or placing them in chairs roughly.

On 7/17/25 LPA Laird interviewed one parent (P1). P1 stated they did not have knowledge of children being handled roughly.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20250702151909
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: KIDS & ME PRESCHOOL
FACILITY NUMBER: 455408599
VISIT DATE: 09/11/2025
NARRATIVE
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On 7/17/25 and 9/10/25 LPA Laird conducted three parent interviews (P1-P3). All parents interviewed denied having knowledge of staff handling children roughly.

Based on staff statements, LPA Laird determined there is sufficient evidence to suggest the allegation occurred.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

LPA Erica Laird informed director Brittany Corrison that this report dated 9/11/25 documents 1 Type A citation(s) which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Erica Laird informed the director Brittany Corrison to provide a copy of this licensing report dated 9/11/25 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with the facility director, Brittany Corrison. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 13-CC-20250702151909
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: KIDS & ME PRESCHOOL
FACILITY NUMBER: 455408599
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/11/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/12/2025
Section Cited
CCR
101223(a)(3)
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(a) The licensee shall ensure that each child is accorded the following personal rights:(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature...
This requirement was not met as evidence by:
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Licensee to provided copies of LIC9224 to CCL by 9/12/25. erica.laird@dss.ca.gov

Licensee to conduct staff meeting to discuss personal rights. Meeting agenda with attendance sheet to be sent to CCL by 10/11/25. erica.laird@dss.ca.gov
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Based on interviews, the licensee did not comply with the section cited above which poses an immediate safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3