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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 475406507
Report Date: 05/03/2021
Date Signed: 05/04/2021 09:33:41 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/02/2021 and conducted by Evaluator Jaime Snow
COMPLAINT CONTROL NUMBER: 13-CC-20210302134930
FACILITY NAME:ANDERSON, KAYLA FAMILY CHILD CARE HOMEFACILITY NUMBER:
475406507
ADMINISTRATOR:ANDERSON, KAYLAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 340-0895
CITY:YREKASTATE: CAZIP CODE:
96097
CAPACITY:14CENSUS: 6DATE:
05/03/2021
UNANNOUNCEDTIME BEGAN:
04:30 PM
MET WITH:Kayla Anderson TIME COMPLETED:
04:45 PM
ALLEGATION(S):
1
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9
Licensee yells at children
INVESTIGATION FINDINGS:
1
2
3
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5
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8
9
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13
The facility inspection was conducted via tele visit due to the current state of emergency regarding the COVID-19 outbreak. The allegation states that the licensee yells at children in care specifically yelling loud in their faces. On March 3, 2021 at 2:30PM, Licensing Program Analyst (LPA) Snow met with the licensee, Kayla Anderson who denied the allegation, stating that she sometimes raises her voice when they are loud but she never says mean things or yells at them. On 3/3/21 the Licensee provided a facility roster and a list of children currently attending. Six parents were interviewed; all had spoken to their children or agreed to speak to their children and call back if there were any concerns. All six parents denied the allegation that the licensee yells at children therefore the allegation is unsubstantiated.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jaime Snow
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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