<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 475406507
Report Date: 10/06/2022
Date Signed: 10/10/2022 11:35:29 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/25/2022 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20220725143746
FACILITY NAME:ANDERSON, KAYLA FAMILY CHILD CARE HOMEFACILITY NUMBER:
475406507
ADMINISTRATOR:ANDERSON, KAYLAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 340-0895
CITY:YREKASTATE: CAZIP CODE:
96097
CAPACITY:14CENSUS: 9DATE:
10/06/2022
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Kayla Anderson, LicenseeTIME COMPLETED:
11:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee speaks inappropriately to children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA), N. Cunningham conducted an unannounced visit to the facility to deliver complaint allegation findings. It was alleged that the licensee speaks inappropriately to children, specifically, the licensee yells at children, uses profane language, and is rude to children when they are hyper. On 08/18/22 at 5:10pm and 8/31/22 at 11:10am, LPA discussed the allegation with Licensee Anderson. On both dates, Licensee Anderson adamantly denied the allegation but did acknowledge she raises her voice if she needs to get a child’s attention or quickly point out a safety concern.

Through the course of the investigation, starting from 08/18/2022 through 10/06/2022, LPA conducted interviews on 8/31/22, 9/12/22, 9/26/22, 10/03/22, and 10/04/22. Seven witnesses reported that they always observed the licensee use appropriate tone and appropriate language when speaking with children in care. Two witnesses reported they often hear the licensee and multiple children interacting outside and noted that the communication is appropriate and the children appear happy. Two witnesses reported that they have observed children become excited when the learn they get to go to the licensee’s home. Child 1 stated that if children get in trouble they clip down.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20220725143746
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: ANDERSON, KAYLA FAMILY CHILD CARE HOME
FACILITY NUMBER: 475406507
VISIT DATE: 10/06/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
During LPAs three inspections, LPA did not observe the licensee speak in an inappropriate tone or use inappropriate language.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the finding is unsubstantiated. Appeal rights were provided, and an exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2