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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 475408055
Report Date: 07/30/2025
Date Signed: 07/30/2025 12:14:02 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/16/2025 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20250516101105
FACILITY NAME:LANE STREET CHILDREN'S CENTER PRESCHOOLFACILITY NUMBER:
475408055
ADMINISTRATOR:MEREL, RONYAFACILITY TYPE:
850
ADDRESS:631 LANE STREETTELEPHONE:
(530) 331-9764
CITY:YREKASTATE: CAZIP CODE:
96097
CAPACITY:25CENSUS: 28DATE:
07/30/2025
UNANNOUNCEDTIME BEGAN:
11:20 AM
MET WITH:Ronya MerelTIME COMPLETED:
12:20 PM
ALLEGATION(S):
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Staff are transporting children without a valid license.
INVESTIGATION FINDINGS:
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On 7/30/25 at 11:20am, Licensing Program Analyst (LPA) Nicolette Cunningham conducted an unannounced complaint inspection and met with licensee Ronya Merel. It was alleged that staff are transporting children without a valid license.

The licensee was interviewed on 5/23/25 at 1:10pm and denied the allegation and stated Lane Street staff do not transport children but another care facility transports children to Lane Street for afternoon care. The licensee provided a copy of the transportation agreement from the other agency. The licensee also provided a copy of an observation report by a Quality Counts coach which did not indicate any safety concerns. During today’s inspection, the facility was toured and LPA observed 8 staff providing adequate supervision for 28 toddler/preschool age children in care.

Four staff were interviewed on 5/9, 6/19, and 7/8/25. Four staff stated staff do not transport children, but they often take children on nature walks. On 6/18/25, one witness provided a statement regarding staffing at the facility. A second witness was interviewed on 7/29/25 and stated they have not heard of staff transporting children. Three children were interviewed on 7/10/25 and stated they go on walks to the park with their teacher. Children interviews did not reveal any details to indicate staff are transporting children. Two parents were interviewed on 7/11/25 and did not report knowledge of staff transporting children but disclose staff and children often walk to the park.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20250516101105
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: LANE STREET CHILDREN'S CENTER PRESCHOOL
FACILITY NUMBER: 475408055
VISIT DATE: 07/30/2025
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with licensee Ronya Merel. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4