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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 480104414
Report Date: 05/24/2024
Date Signed: 05/24/2024 03:02:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/29/2024 and conducted by Evaluator Melchisedeck Augustin
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20240229121312
FACILITY NAME:VACAVILLE CHRISTIAN EARLY EDUCATION PRESCHOOLFACILITY NUMBER:
480104414
ADMINISTRATOR:STEPHANIE YAMATOFACILITY TYPE:
850
ADDRESS:1117 DAVIS STREETTELEPHONE:
(707) 446-1776
CITY:VACAVILLESTATE: CAZIP CODE:
95687
CAPACITY:170CENSUS: 82DATE:
05/24/2024
UNANNOUNCEDTIME BEGAN:
12:35 PM
MET WITH:Stephanie Yamato - LicenseeTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Staff do not prevent inappropriate interactions between daycare children
Staff do not provide a comfortable environment for children in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Melchisedeck Augustin made an unannounced subsequent Complaint Investigation visit and met with Center Director (CD), Stephanie Yamato, for the purpose of delivering findings for the above allegations. LPA, E. Hernandez Torres previously met with CD on 03/07/24 to initiate the investigation by discussing the purpose of the visit, interviewed CD, and obtained personnel records, and on 03/27/24; LPA, Augustin made a follow up visit to conduct interviews with children and staff. It is alleged that staff do not prevent inappropriate interactions between daycare children and staff do not provide a comfortable environment for children in care. The report noted a child (C1) exhibited challenging/undesired behavior(s) such as: fighting children and staff; pulling other children’s earrings and hair(s) and biting; were not being addressed.

CD and seven staff (S1-S7), six children (C1-C6), and eight parents (P1-P8) were interviewed, starting on 03/07/24 through 05/20/24. (Continue to LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Melchisedeck Augustin
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 01-CC-20240229121312
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: VACAVILLE CHRISTIAN EARLY EDUCATION PRESCHOOL
FACILITY NUMBER: 480104414
VISIT DATE: 05/24/2024
NARRATIVE
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CD acknowledged an increase in C1’s overall undesired behavior (UB) but denied claims about staff not addressing children’s UB and staff not providing a comfortable environment for children, and CD stated inadequate staffing and/or lack of supervision were not an issue. According to CD, a few months ago, staff noticed an increase in C1’s aggression, hitting other children, pulling staff’s hair, and indiscriminately throwing items across the classroom without targeting children or staff; and CD confirmed no child(ren)’s behavior(s) resulted in injury to other children. To address UB, the facility provided supervision, met with parent(s), used redirection; consulted with Behavioral Health Consultant; and allowed child(ren) to relax in a rest area.

S1-S3 & S7 reported they had not witnessed any unsafe interactions between children in their classrooms but noticed some children with UB; and did not feel there was a lack of staffing or supervision, there was an abundance of staff; and staff felt the children were in a safe environment. Staff said they were aware of the children’s relationships and felt they had a handle on the children’s behavior(s). When there was an escalation in UB, or a behavior became disruptive to others, staff promptly intervened and addressed UB by ensuring adequate supervision, verbally coached a child(ren) through conflict, encouraged the use of words, met with parent(s), and/or allowed child to rest in a safe space such as the library which had sensory items available for the child to utilize. Multiple staff (S4-S6) described C1’s behavior as aggressive and said it was directed towards staff. S4-S6 never saw C1 get into a physical fight with other children, children did not appear to be afraid or in discomfort, staff felt the behavior created a stressful environment; but the behavior was slowly reducing in frequencies. When C1 threw items, staff removed the other children from the unsafe environment to prevent children from being hit with toys.

C1-C6 did not disclose any prior or recent incident(s) of lack of staffing or supervision, hazards at the facility and/or incidents of being hit, bit or having their hair or earrings pulled. The children confirmed staff talked with and/or placed a child in sit down time when a child exhibits UB; and children reported they felt safe at the facility. P1-P7 did not have any information that was relevant to the allegations and said they had not seen staff address a child(ren) with UB, and parents were uncertain of what the facility’s discipline policy was. Furthermore, P1-P7’s statements noted when they dropped off or picked up their child(ren), they never saw a lack of supervision or staffing, never saw accessible hazards at the facility; and parents felt the facility provided a safe environment for the children to thrive. Although, parents had a consensus and did not report any concerns, P8 felt the facility was inadequately staff and the staff were ill equipped to address children’s UB. (Continue to LIC 9099-C)
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Melchisedeck Augustin
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 01-CC-20240229121312
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: VACAVILLE CHRISTIAN EARLY EDUCATION PRESCHOOL
FACILITY NUMBER: 480104414
VISIT DATE: 05/24/2024
NARRATIVE
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Between 03/22/24 through 03/27/24, the facility submitted approximately 101 Injury/Illness Reports and Grow Notes for 15 children from 01/27/23 through 03/21/24, and of the 101 reports, it was noted there were 11 incidents that occurred between four children including C1, which involved a child(ren) biting or hitting another child. The reports did not show a consistent pattern of C1 biting, hitting, fighting, and/or pulling other children’s hair and earrings.

Based on this investigation, there is not a preponderance of evidence to prove staff are not addressing children’s behaviors and/or C1’s behavior created an unsafe environment for other children; therefore, the allegations are unsubstantiated.

There were no violation(s) of the California Code of Regulations, Title 22; Division 12, observed. A Notice of Site Visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the the , Stephanie Yamato. Appeal Rights were provided.
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Melchisedeck Augustin
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3