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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483004807
Report Date: 05/19/2021
Date Signed: 05/20/2021 09:53:48 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 101 GOLF COURSE DR. STE. A-230
ROHNERT PARK, CA 94928
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/22/2021 and conducted by Evaluator Yang Yang
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20210222090028
FACILITY NAME:KASID, THERESA FCCHFACILITY NUMBER:
483004807
ADMINISTRATOR:KASID, THERESAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 864-0636
CITY:FAIRFIELDSTATE: CAZIP CODE:
94534
CAPACITY:14CENSUS: 10DATE:
05/19/2021
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Theresa KasidTIME COMPLETED:
02:52 PM
ALLEGATION(S):
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Licensee spoke inappropriately to child in care
INVESTIGATION FINDINGS:
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A follow-up complaint investigation tele-visit was made today by Licensing Program Analyst (LPA), Y. Yang to deliver complaint investigation findings. Due to the current Proclamation of a State of Emergency regarding COVID-19, a tele-visit was conducted in place of an in-person, site visit. A previous tele-visit was made with the facility on 03/02/2021. It was alleged that the licensee spoke inappropriately to a child in care. Specifically, it was alleged that the licensee spoke about child C1 in the presence of others in a manner that violated C1’s dignity.

The LPA met with licensee Theresa Kasid today at 02:00pm via tele-visit to discuss the investigation finding. A follow-up video tour of the facility was conducted at 02:14pm. There were 10 children present at the facility. During the initial complaint investigation tele-visit with the licensee on 03/02/21, the LPA interviewed the licensee at 02:15pm and a virtual tour of the facility was conducted at 02:55pm. The LPA did not observe any inappropriate conduct or hear any inappropriate comments from the licensee or staff members during the facility tours. The licensee denied the allegation and stated that she has never made any inappropriate statements to or about C1 or any daycare child or client.
Continued on LIC 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Yang Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20210222090028
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 101 GOLF COURSE DR. STE. A-230
ROHNERT PARK, CA 94928
FACILITY NAME: KASID, THERESA FCCH
FACILITY NUMBER: 483004807
VISIT DATE: 05/19/2021
NARRATIVE
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The licensee stated that she has also never heard about any of her staff members making any inappropriate comments, either. The licensee stated that it is strictly against her facility policy to ridicule or humiliate a child. The licensee stated that she has raised her voice with children in care, particularly to get their attention, but has never yelled at, threatened, or humiliated any child. The licensee stated that her facility’s discipline policy includes redirection, positive reinforcement, and time outs. The licensee stated that corporal and other forms of unusual punishment are never used.

Staff members were interviewed during the investigation. Staff member S2 was interviewed on 03/02/21 at 02:40pm. Staff member S3 was interviewed on 05/17/21 at 12:54pm, and S4 was interviewed on 05/17/21 at 11:15am. Staff S2-S4 all stated that they have never heard the licensee making any inappropriate statements or comments to any child in care. Staff S2-S4 all stated that children in care are comfortable around the licensee and are treated with dignity by the licensee. Staff reported that they have never heard any child or client complain about any comment(s) the licensee has made. Staff S2-S4 all corroborated the licensee’s statements.

During the complaint investigation, interviews were also conducted with clients and day care children. Clients interviewed stated that their child enjoys attending this facility and feels comfortable around the licensee and other facility staff. Clients interviewed all stated that they have never heard the licensee making any inappropriate statements to a child and have never received any reports from their child of being inappropriately spoken to by the licensee or any other staff member. The children interviewed during the investigation all stated that they felt safe and welcome while attending the daycare. The children interviewed stated that they have not heard or observed anything that has made them feel uncomfortable while in care. The children interviewed all stated that they enjoy attending this family childcare home.

Based on available information and interviews conducted with children, clients, staff and the licensee, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is unsubstantiated. All licensing reports are public information and must be made available upon request for at least three years. This report was read and reviewed with the facility licensee. There were no Title 22 deficiencies cited during today's inspection. Appeal rights were provided.

This report was emailed to the licensee.

SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Yang Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2021
LIC9099 (FAS) - (06/04)
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