483006806-6-10-2021-01-CC-AHON-C3YUCT-20210614152824

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483006806
Report Date: 06/10/2021
Date Signed: 06/10/2021 02:11:50 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 101 GOLF COURSE DR. STE. A-230
ROHNERT PARK, CA 94928

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/25/2021 and conducted by Evaluator Yang Yang

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20210325122848

FACILITY NAME:	MOREHEAD, LORI FAMILY CHILD CARE HOME		FACILITY NUMBER:	483006806
ADMINISTRATOR:	MOREHEAD, LORI		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(707) 864-1219
CITY:	FAIRFIELD	STATE: CA	ZIP CODE:	94534
CAPACITY:	14	CENSUS: 6	DATE:	06/10/2021
		UNANNOUNCED	TIME BEGAN:	01:30 PM
MET WITH:	Lori Morehead		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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-Licensee denied an authorized representative access to the home
-Licensee left the daycare children unattended
-Licensee retaliated against an authorized representative

INVESTIGATION FINDINGS:

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A follow-up complaint investigation tele-visit was made today by Licensing Program Analyst (LPA), Y. Yang to deliver complaint investigation findings. Due to the current Proclamation of a State of Emergency regarding COVID-19, a tele-visit was conducted in place of an in-person, site visit. A previous tele-visit was made with the facility on 04/01/2021. It was alleged that the licensee denied an authorized representative access to the home, left the daycare children unattended, and retaliated against an authorized representative. Specifically, it was alleged that on a specific date, the licensee left an undisclosed number of children alone at the facility for an unspecified amount of time and denied adult A1, a child’s authorized representative, access inside the facility to pick up child C1. It was also specifically alleged that the licensee retaliated against a child’s authorized representative by terminating their contract.

The LPA met with licensee Lori Morehead (staff S1) today at 01:30pm via tele-visit to discuss the complaint findings. A follow-up video tour of the facility was conducted at 01:37pm. There were 6 children present at the facility and 2 staff members. During the initial complaint investigation tele-visit with the licensee on 04/01/21, the LPA interviewed the licensee at 01:00pm and a tele-visit tour of the facility was conducted at 01:35pm.
Continued on LIC 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Yang Yang
LICENSING EVALUATOR SIGNATURE:	DATE: 06/10/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20210325122848

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 101 GOLF COURSE DR. STE. A-230
ROHNERT PARK, CA 94928

FACILITY NAME: MOREHEAD, LORI FAMILY CHILD CARE HOME	FACILITY NUMBER: 483006806
	VISIT DATE: 06/10/2021

NARRATIVE

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There were six children and one staff member present at the facility in addition to the licensee. The licensee denied all allegations. The licensee stated that daycare children are never left unattended at the facility and are always supervised by at least one qualified adult. The licensee stated that she currently employs one assistant (staff S2) who supervises the children in her absence. The licensee stated that on the day of the alleged incident, she was present at the facility with S2 when A1 arrived at the facility to pick up C1. The licensee stated that due to state and local COVID guideline’s, all pick-ups and drop-offs are conducted at the facility’s main daycare entrance rather than inside the facility. The licensee stated that she met with A1 on the day of the alleged incident. The licensee stated that she notified A1 that C1 did not attend that day. The licensee stated that A1 left the premises upon learning of this. The licensee stated that A1 did not ask to enter or inspect the facility. The licensee stated that she has never denied entry to an authorized representative.

The licensee stated that she has never retaliated against a childcare client. The licensee acknowledged that she did terminate C1’s childcare contract but did so according to her facility’s admission agreement which states the provider may terminate the contract for any reason that is deemed by the provider to be detrimental to the care, safety, or health of the child/others. The licensee stated that she was following the terms of her contract.

The licensee’s assistant was interviewed during the investigation. Staff member S2 was interviewed on 06/07/21 at 09:52am. Staff S2 stated that she has never observed any children left unattended at the facility. S2 stated that there is always at least one qualified adult at the facility supervising the children. S2 stated that she has never observed any client or authorized representative being denied entry into the facility. Staff S2 corroborated the licensee’s statements.

During the complaint investigation, interviews were also conducted with clients and day care children. Clients interviewed all stated that they have never observed any children being left unattended at the facility. Clients all stated that they felt welcomed by the licensee and have never been denied entry into the facility. The children interviewed during the investigation all stated that they are never left unattended at the facility and are always supervised by at least one adult.

Based on available information and interviews conducted with children, clients, staff and the licensee, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are unsubstantiated. All licensing reports are public information and must be made available upon request for at least three years. This report was read and reviewed with the facility licensee. There were no Title 22 deficiencies cited during today's inspection. Appeal rights were provided.

This report was emailed to the licensee.

SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Yang Yang
LICENSING EVALUATOR SIGNATURE:	DATE: 06/10/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2021

LIC9099 (FAS) - (06/04)

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