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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483007933
Report Date: 07/06/2022
Date Signed: 07/06/2022 10:25:56 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/08/2022 and conducted by Evaluator Jackie Helton
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20220608101329
FACILITY NAME:KIDDIE ACADEMY - P/SFACILITY NUMBER:
483007933
ADMINISTRATOR:MCMILLEN, MELISSAFACILITY TYPE:
850
ADDRESS:880 ALAMO DRIVETELEPHONE:
(707) 446-4222
CITY:VACAVILLESTATE: CAZIP CODE:
95688
CAPACITY:96CENSUS: DATE:
07/06/2022
UNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH:Melissa McMillenTIME COMPLETED:
10:40 AM
ALLEGATION(S):
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Lack of supervison resulted in inappropriate child behavior.
INVESTIGATION FINDINGS:
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On June 16, 2022 at 8:40 am, Licensing Program Analyst (LPA) J. Helton conducted an unannounced complaint inspection and met with director Melissa McMillen. It was alleged that there was a lack of supervision resulting in inappropriate child behavior.

The director was interviewed on June 16, 2022 at 9:15 am and stated that 2 staff members were supervising 24 kids on the day in question. This is within staff ratio requirements.

Three staff (S2 – S4) were interviewed between June 16 and June 27, 2022. Staff stated that they do not believe there has been any lack of supervision.
Ten parents (P1-P10) were interviewed between June 24 and June 27, 2022, and eight of them stated they have not had concerns with lack of supervision with their children. Two parents stated there may be possible concern and that there seems to be a high turn over rate among the staff.
During the visit the facility was toured, copies of child roster and staff records were received and reviewed.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jackie Helton
LICENSING EVALUATOR SIGNATURE:

DATE: 07/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/06/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20220608101329
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: KIDDIE ACADEMY - P/S
FACILITY NUMBER: 483007933
VISIT DATE: 07/06/2022
NARRATIVE
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LPA observed the classroom where the allegation was said to take place. LPA observed where the two teachers were posted and where the children were sitting for lunch.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the director, Melissa McMillen.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jackie Helton
LICENSING EVALUATOR SIGNATURE:

DATE: 07/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/06/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2