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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483008864
Report Date: 10/10/2024
Date Signed: 10/10/2024 12:21:38 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/27/2024 and conducted by Evaluator Elizabeth Friese
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240827090732
FACILITY NAME:CASOVIA, CLARICE FCCHFACILITY NUMBER:
483008864
ADMINISTRATOR:CASOVIA, CLARICEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 372-9879
CITY:VACAVILLESTATE: CAZIP CODE:
95688
CAPACITY:14CENSUS: 5DATE:
10/10/2024
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Clarice CasoviaTIME COMPLETED:
12:35 PM
ALLEGATION(S):
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Licensee failed to report child's injury to parent
Lack of supervision
Inappropriate touching between children in care
INVESTIGATION FINDINGS:
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On 10/10/2024 at Licensing Program Analyst (LPA) Elizabeth Friese conducted an unannounced inspection and met with licensee Clarice Casovia. It was alleged that there was a lack of supervision, specifically that C1 was injured by another child in care (C7) and the licensee did not see it happen; failure to report an injury to a parent timely, specifically that C1 had a bruised eye with broken blood vessels and the licensee did not inform the parent; and that children touched one another inappropriately.

The licensee was interviewed on 8/28/24 at 9:50am and denied the allegations. She stated that during a recent incident she had been standing in the doorway when a child (C1) was injured (hurt their eye slipping on a toy castle, causing contusion and swelling). The parent was notified by child (C2) immediately, and then called the licensee while she was tending to the injured child. Relating to the allegation of inappropriate touching between children, the licensee conveyed that the little kids (2-4yo) occasionally touch butts and she corrects/teaches them by telling them that is not appropriate. They are not to kiss each other in care and must get permission from one another prior to hugging. Blankets are not allowed unless children are sleeping.
Unsubstantiated
Estimated Days of Completion: 30
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Elizabeth Friese
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20240827090732
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: CASOVIA, CLARICE FCCH
FACILITY NUMBER: 483008864
VISIT DATE: 10/10/2024
NARRATIVE
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4 children and 1 staff were interviewed on 8/28/24 between 10:05am and 10:30am. S1 stated that they were in the kitchen area of the house while licensee was in the doorway to the playroom when C1 was injured so didn't see the accident but corroborated the licensee's explanation. S1 also relayed the same information regarding children touching one another inappropriately; that it is "nothing out of the ordinary" and easily correctable. Of the 4 children interviewed, two children reported occasional butt "slapping" and said when it happens the teacher tells them to "not touch butts" or "not to touch other people's bodies" and they were "watched really good".
On 9/23/24, LPA Elizabeth Friese conducted interviews with 2 parents of children in care. Both reported no concerns with supervision, communication, or inappropriate touching. P2 did reference “smacking butts” between children and felt that the licensee handled the situations appropriately.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Elizabeth Friese
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2