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25 | On 02/21/24 an unannounced Case Management visit was made by Licensing Program Analyst (LPA), Cindy Castro, in response to Unusual Incident Report (UIR) that occurred on 02/15/24. LPA met with licensee and Staff S1- S2. The licensee self-reported the incident and submitted a UIR to the Department on 02/20/24. Additional follow-up is needed. |