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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483009976
Report Date: 10/28/2022
Date Signed: 10/28/2022 06:03:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/23/2022 and conducted by Evaluator Yang Yang
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20220923083535
FACILITY NAME:DOPP, ISABEL FCCHFACILITY NUMBER:
483009976
ADMINISTRATOR:DOPP, ISABELFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 948-9503
CITY:FAIRFIELDSTATE: CAZIP CODE:
94534
CAPACITY:14CENSUS: 11DATE:
10/28/2022
UNANNOUNCEDTIME BEGAN:
01:36 PM
MET WITH:Isabel DoppTIME COMPLETED:
02:39 PM
ALLEGATION(S):
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Licensee left day care child at school
INVESTIGATION FINDINGS:
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An unannounced follow-up complaint investigation visit to the facility was made today by Licensing Program Analyst (LPA), Y. Yang to deliver complaint investigation findings. It was alleged that the facility left a daycare child at school. Specifically, it was alleged that the facility did not pick up school-age child C1 from their school after class and transport the child back to the facility.
The LPA met with the facility’s licensee, Isabel Dopp today at 01:44pm discuss the investigation findings. A tour of the facility was conducted at 01:49pm today. There were 11 children present at the facility being supervised by two staff members. The initial investigation visit was made by the LPA on 09/26/22. During the initial investigation visit on 09/26/22, the licensee denied the allegation that the facility left a daycare child at school but admits that her assistant (staff S2) forgot to pick up child C1 after their class in the afternoon. The licensee stated that her assistant picked up three other children from the same school and walked the children back to the facility but forgot about child C1 since it was the facility’s first day providing transportation to child C1. The licensee stated that upon learning of this, she drove to child C1’s school and picked up the child and transported the child back to the facility within 15 minutes. The licensee stated that child C1 was under the school’s care and supervision during this time. Facility staff S2 was interviewed on 09/26/22 by the LPA and corroborated the licensee’s statements. (Continued on LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Yang Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20220923083535
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: DOPP, ISABEL FCCH
FACILITY NUMBER: 483009976
VISIT DATE: 10/28/2022
NARRATIVE
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Although it was corroborated that child C1 was initially not picked up from school after class, interviews revealed that upon learning of this, the licensee drove to the child's school, picked up child C1, and transported the child to the facility. Based on the information gathered during this investigation, there is not a preponderance of evidence to support the allegation. The allegation is determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with the facility’s licensee, Isabel Dopp. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit.
SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Yang Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2