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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483009976
Report Date: 04/30/2024
Date Signed: 05/02/2024 04:00:52 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/25/2024 and conducted by Evaluator Elpidia Hernandez Torres
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20240425091735
FACILITY NAME:DOPP, ISABEL FCCHFACILITY NUMBER:
483009976
ADMINISTRATOR:DOPP, ISABELFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 948-9503
CITY:FAIRFIELDSTATE: CAZIP CODE:
94534
CAPACITY:14CENSUS: 14DATE:
04/30/2024
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Licensee Isabel DoppTIME COMPLETED:
02:10 PM
ALLEGATION(S):
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Day care is over ratio
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Elpidia Hernandez Torres arrived to the facility to conduct a complaint investigation. It was alleged the licensee is operating over ratio. LPA arrived to the family child care home at 09:45 AM, there were 14 children ( C1-C14) being supervised by two adults, the licensee and one staff (S1). Of the 14 children present; one child C1 is Licensee's child under 10 years old, two children (C2, C3) are both 5 years old, enrolled and attending TK. None of the 14 children present are 6 years old.

At 10:45AM S1 left to take C2 to TK, and took a total of 6 children with them, (C2, C4,C5,C6,C7, C8). Licensee stayed in the home with remaining 8 children, (C1, C3, C9, C10, C11, C12, C13, C14). Leaving Licensee out of ratio again, as none of the 8 children present at 10:45AM are 6 years old, and Licensee was home alone with out an assistant. At 11:10AM S1 arrived back to the home, placing the family child care home back in compliance, with Licensee and S1 providing care and supervision over 13 children. Continued on 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Elpidia Hernandez Torres
LICENSING EVALUATOR SIGNATURE:

DATE: 04/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 01-CC-20240425091735
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: DOPP, ISABEL FCCH
FACILITY NUMBER: 483009976
VISIT DATE: 04/30/2024
NARRATIVE
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At 11:33 Staff (S2) arrived to the home. At 11:35AM S1 took C3 to TK, leaving Licensee and S2 providing care and supervision to 12 children. At 11:45 AM, S1 arrived back to the day care with one child (C15) who is enrolled and attending TK. By 11:45AM, there were 13 children present being supervised by Licensee and two staff.

The family child care home was operating out of ratio from 09:45AM- 11:10AM while LPA was present in the home. Therefore, the preponderance of evidence standard has been met and the above allegation is found to be substantiated. The California Code of Regulations, Title 22, Division 12 & Chapter 1, section 102416.5(d)(2) is being cited on attached LIC 9099D. This report was reviewed with the Licensee and an exit interview was conducted. Licensee’s signature was recorded on this Complaint Investigation Report (CIR),; a copy was provided. Notice of Site Visit shall be posted for 30 days. Appeal Rights were provided.
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Elpidia Hernandez Torres
LICENSING EVALUATOR SIGNATURE:

DATE: 04/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 01-CC-20240425091735
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: DOPP, ISABEL FCCH
FACILITY NUMBER: 483009976
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/30/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/07/2024
Section Cited
CCR
102416.5(d)(2)
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For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home. . .(2) More than twelve and up to fourteen children only if the criteria in Section 1597.465 of the Health and Safety Code are met. This was not met as evidence by. . .
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The licensee agreed to submit a written plan of correction, explaining to LPA how Licensee will stay within ratio throughout the day. Including the morning school drop offs, and the afternoon school drop offs.
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Based on LPA's observation there were 14 children in the home from 09:45AM- 10:45AM, none of the children were 6 years old, or older. From 10:45AM- 11:10AM, licensee was home alone with 8 children. None of the children were 6 years old. This poses a potential health and safety risk to children in care.
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Licensee will send Plan via email, mail or fax to LPA Hernandez Torres.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Elpidia Hernandez Torres
LICENSING EVALUATOR SIGNATURE:

DATE: 04/30/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 4