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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483010175
Report Date: 12/05/2023
Date Signed: 12/05/2023 03:17:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/21/2023 and conducted by Evaluator Selena Mariani
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20230921115729
FACILITY NAME:NORTHGATE CHRISTAIN FELLOWSHIP - INFANTFACILITY NUMBER:
483010175
ADMINISTRATOR:AMANDA VERBISFACILITY TYPE:
830
ADDRESS:2201 LAKE HERMAN ROADTELEPHONE:
(707) 315-7124
CITY:BENICIASTATE: CAZIP CODE:
94510
CAPACITY:20CENSUS: 11DATE:
12/05/2023
UNANNOUNCEDTIME BEGAN:
01:31 PM
MET WITH:Amanda VerbisTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Facility is operating out of ratio
INVESTIGATION FINDINGS:
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A subsequent complaint investigation visit was conducted today by Licensing Program Analyst (LPA), Selena Mariani who met with Director (D1), Amanda Verbis for the purpose of delivering complaint investigation findings for the above allegation. LPA previously conducted an inspection on 9/22/23 and met with Assistant Director (D2), Jeanine Kramasz and on 11/7/23 met with Director Amanda to initiate the investigation to discuss the allegation, conduct interviews, make observations, and request documents. It is alleged that the facility is operating out of ratio, specifically that, on 9/20/23, Staff 14 (S14) was left with five children to supervise and D2 supervised the five children while S14 went to lunch.

During the investigation, LPA conducted interviews with the Director (D1) Amanda Verbis and Assistant Director (D2) Jeanine Kramasz and 8 staff (S1-S7 & S10) from 11/13/23 through 12/1/23. D1 and D2 denied the above allegation and stated the facility maintained a ratio of one fully qualified teacher (FQT) to three infants (1:3) in one infant classroom which was within the Department’s standard of 1:4, and one FQT to four infants (1:4) in the second classroom; ensuring adequate staff coverage.
(Continue on 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Selena Mariani
LICENSING EVALUATOR SIGNATURE:

DATE: 12/05/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 01-CC-20230921115729
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: NORTHGATE CHRISTAIN FELLOWSHIP - INFANT
FACILITY NUMBER: 483010175
VISIT DATE: 12/05/2023
NARRATIVE
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(Continue from 9099)
Furthermore, D2 claimed that on the alleged date, D2 was supervising the children and was not over ratio. Statements provided by 8 staff (S1-S7 & S10) did not corroborate the fact that ratios were not maintained and did not have any concern at this time.

According to LPA’s observations on 09/22/23, 11/7/23 and 12/5/23, the infant and preschool classrooms were operating within the licensed capacity and ratio requirements. LPA could not verify the number of infants being supervised on the alleged date.

Based on the information gathered during this investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegations occurred and therefore are determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with the facility’s Director, Amanda Verbis. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit.
SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Selena Mariani
LICENSING EVALUATOR SIGNATURE:

DATE: 12/05/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4