483010590-1-29-2026-01-CC-MAUN-DRTNB8-20260303091840

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483010590
Report Date: 01/29/2026
Date Signed: 01/29/2026 02:19:08 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/27/2026 and conducted by Evaluator Robert Maciel

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20260127120634

FACILITY NAME:	MCCOY, JOURNEY FCCH		FACILITY NUMBER:	483010590
ADMINISTRATOR:	MCCOY, JOURNEY		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(707) 342-4597
CITY:	VALLEJO	STATE: CA	ZIP CODE:	94591
CAPACITY:	12	CENSUS: 10	DATE:	01/29/2026
		UNANNOUNCED	TIME BEGAN:	09:46 AM
MET WITH:	Journey Mccoy		TIME COMPLETED:	12:30 PM

ALLEGATION(S):

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Lack of staff supervision resulting in daycare children eloping from daycare home.

INVESTIGATION FINDINGS:

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An initial complaint investigation visit was made today by Licensing Program Analyst (LPA) Robert Maciel to investigate an allegation against the facility. It was alleged that the facility did not properly supervise a day care child resulting in a child eloping from the facility. Specifically, it was alleged that on January 27, 2026, daycare child C1 and C2 eloped from the facility and were without the supervision of a staff member.

The LPA met with the facility’s licensee, Journey McCoy to discuss the allegation. During today’s investigation visit, the licensee and an assistant (S1) were supervising 10 children and operating within the licensed capacity and ratio requirements. The licensee acknowledged that this incident involving child C1 and C2 eloping from the facility occurred on 01/27/2026. The licensee stated that at the time of the incident, she and S1 were supervising 10 children outside in the backyard but that some children were fussy and so went inside the dining room. S1 left the home to go to a doctor's visit at 11:10 AM.

Continued on LIC9099-C

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Robert Maciel
LICENSING EVALUATOR SIGNATURE:	DATE: 01/29/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 01-CC-20260127120634

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: MCCOY, JOURNEY FCCH	FACILITY NUMBER: 483010590
	VISIT DATE: 01/29/2026

NARRATIVE

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While inside, a child, C3, who Licensee states has attempted to elope in the past, opened the front door and C3 as well as two other children, C1 and C4, went outside. When LS recognized that children were missing at approximately 11:36 AM, she went to the front door just as S1 was coming into the home with children. Licensee stated she observed an adult in front of the house holding C1.
LPA spoke with the assistant, S1, who stated that she left the home at about 11:10 AM to go to a doctor's visit down the road to pick up glasses and returned between 11:20 AM and 11:30 AM where she saw 4 adults in the front of the facility with 2 children, C1 and C2. S1 stated she saw C3 and C4 standing in the doorway of the facility. S1 asked the adults for the children and they released them to her and went inside to inform LS of the children who were outside.
During interviews with adults (A1, A2, and A3) on 1/28/26, A2 stated that at around 11:15-11:20 AM on 1/27/26, they were driving down Penny Lane when they observed a very young child in the road. A2 stopped their car and went to grab the child when they saw another adult who had also left the car to try and grab the child. A3 stated that at 11:17 AM, he saw a child outside in the road on Penny Lane and tried to find where the child came from when he saw two other adults with another child and tried to find where both children came from. A1 stated that they were driving down the road and when they saw A2's vehicle pulled over, they stopped to ask what had happened. A2 stated they searched for where the children came from for about 15 minutes when another adult drove to the facility driveway and asked about the children.
A1 showed LPA a picture of the child that they had found and a video taken by A3 showing the child he found on the sidewalk of Penny Lane. LPA showed Licensee the video who confirmed that the child was C2.

Based on available information and the licensee’s own admission, the preponderance of evidence standard has been met; therefore, the allegation is found to be substantiated. California Code of Regulations, Title 22, is being cited on the attached LIC9099-D. A civil penalty of $500 is being assessed. An exit interview was conducted, and this report was read and discussed with the facility’s licensee, Journey McCoy. Appeal rights were provided. The Notice of Site Visit shall be posted for 30 days.

Reports citing Type A violations are to be provided to parents/guardians of children currently enrolled by the next business day or the next day the children are in care, and to parents/guardians of children newly enrolled at the facility for the next 12 months from the date of this report. Parents/guardians must sign Form LIC 9224 to be kept in each child's file.

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Robert Maciel
LICENSING EVALUATOR SIGNATURE:	DATE: 01/29/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2026

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20260127120634

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: MCCOY, JOURNEY FCCH	FACILITY NUMBER: 483010590
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 01/29/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 01/30/2026 Section Cited CCR 102417(a)	1 2 3 4 5 6 7	(a) The licensee shall be present in the home and shall ensure that children in care are supervised at all times... This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Licensee stated she would submit a statement attesting to her understanding of the regulations and details of the plan to prevent the incident from re-occuring.
	8 9 10 11 12 13 14	Based on interview with Licensee, staff, and adults, two children (C1 and C2) eloped from the home on 1/27/26 and were found in the street in front of the facility by adults (A1, A2, A3, and A4) which poses an immediate risk to the health, safety, or personal rights of persons in care.	8 9 10 11 12 13 14	Additionally Licensee stated she has already notified all parents of the children involved about how moving forward the top latch of the front door will be locked at all times.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Robert Maciel
LICENSING EVALUATOR SIGNATURE:	DATE: 01/29/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2026

LIC9099 (FAS) - (06/04)

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