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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483010798
Report Date: 01/23/2026
Date Signed: 01/23/2026 04:33:55 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/28/2025 and conducted by Evaluator Amy Strother
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20251028093550
FACILITY NAME:FAIRFIELD PRESCHOOL & CHILDCAREFACILITY NUMBER:
483010798
ADMINISTRATOR:OLDANI, SABRINAFACILITY TYPE:
860
ADDRESS:1004 UTAH STREETTELEPHONE:
(901) 240-7791
CITY:FAIRFIELDSTATE: CAZIP CODE:
94533
CAPACITY:44CENSUS: 4DATE:
01/23/2026
UNANNOUNCEDTIME BEGAN:
10:07 AM
MET WITH:Monika VermaTIME COMPLETED:
04:33 PM
ALLEGATION(S):
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Staff do not prevent day care children from putting hazardous items in their mouths

Staff are not providing a comfortable environment for day care children
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs), Amy Strother and Jessica Gaumann made a subsequent complaint investigation inspection, for the purpose of delivering complaint findings, and met with Licensee Monika Verma (L1). It has been alleged that Staff do not prevent day care children from putting hazardous items in their mouths, specifically that infants have access to small stones and put them in their mouths. It has also been alleged that staff are not providing a comfortable environment for day care children, specifically that the infant room has hard floors without cushioning.

During the initial investigation inspection on 11/05/25, LPAs Strother and Gaumann toured the facility, made observations, and conducted interviews with Licensee (L1) and one staff, teacher (S1). During the investigation, LPA Strother interviewed former staff (D1) and 6 Adults, all parents of currently or formerly enrolled children (A1-A6) between 11/06/25 and 01/21/26.

Continue on LIC9099-C

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 01-CC-20251028093550
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: FAIRFIELD PRESCHOOL & CHILDCARE
FACILITY NUMBER: 483010798
VISIT DATE: 01/23/2026
NARRATIVE
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L1 denied the allegation, stating that there are not hazardous items that can be put in the mouths of children. Staff interviewed shared that the small rocks from the preschool yard were getting into the infant yard, giving infants access to the rocks. Staff stated that they were observing infants put the rocks in their mouths. Staff stated that although they watch the infants closely, try to distract them with items that are safe for their mouths, they did remove the rocks from the infant’s mouths and felt the rocks were a hazard. Staff reported that no children have been observed choking on the rocks.

Parents interviewed, (A1-A6) did not express a concern about the rocks or feel that they were hazardous. One parent stated that she is aware that their child puts everything in their mouth and does the same at home. Another parent shared that they have observed teachers removing items from infants mouths when needed.

L1 stated that she does not have any concerns about the comfort of the building. Staff interviewed shared concerns that there is not enough cushioning in the infant room, specifically stating that there should be more cushioning for infants learning to walk because they fall down a lot or for those that are just learning to sit up. Parents interviewed, (A1-A6) did not express concerns about the comfort of the environment or report any injuries sustained as a result of the lack of cushioning.

Based on interviews conducted and a review of the licensing laws and regulations, there is not a preponderance of evidence that a violation has occurred. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that an alleged violation occurred, therefore the allegations are UNSUBSTANTIATED.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026
LIC9099 (FAS) - (06/04)
Page: 6 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/28/2025 and conducted by Evaluator Amy Strother
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20251028093550

FACILITY NAME:FAIRFIELD PRESCHOOL & CHILDCAREFACILITY NUMBER:
483010798
ADMINISTRATOR:OLDANI, SABRINAFACILITY TYPE:
860
ADDRESS:1004 UTAH STREETTELEPHONE:
(901) 240-7791
CITY:FAIRFIELDSTATE: CAZIP CODE:
94533
CAPACITY:44CENSUS: 4DATE:
01/23/2026
UNANNOUNCEDTIME BEGAN:
10:07 AM
MET WITH:Monika VermaTIME COMPLETED:
04:33 PM
ALLEGATION(S):
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Staff did not ensure the facility was free of pests
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs), Amy Strother and Jessica Gaumann made a subsequent complaint investigation inspection, for the purpose of delivering complaint findings, and met with Licensee Monika Verma (L1). It has been alleged that staff did not ensure the facility was free of pests, specifically dead pests are not removed from the facility in a timely manner, leaving pests accessible to infants and children in care and that rodent dropping have been sighted around the facility.

During the initial investigation inspection on 11/05/25, LPAs Strother and Gaumann toured the facility, made observations, and conducted interviews with Licensee (L1) and one staff, teacher (S1). During the investigation, LPA Strother interviewed former staff (D1) and 6 Adults, all parents of currently or formerly enrolled children (A1-A6) between 11/06/25 and 01/21/26. LPA received and reviewed records on 10/31/25, 11/04/25 and 11/10/25.

Continue on LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 01-CC-20251028093550
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: FAIRFIELD PRESCHOOL & CHILDCARE
FACILITY NUMBER: 483010798
VISIT DATE: 01/23/2026
NARRATIVE
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PAGE 2

During the 11/05/25 interview, L1 stated that she has seen one or two roaches here or there, and they were dead. L1 stated that she has been treating the facility for 3 months, and hired a pest control company, but was unsure of the name. L1 denied ever seeing any evidence of rodents but was told by the former Director that they witnessed rodent droppings around the facility. Staff interviewed reporting seeing roaches in the staff bathroom, the infant nap room, the kitchen, the classrooms and in the office. On 10/31/25 and 11/04/25 LPA received and reviewed photo evidence of what appeared to be dead roaches in the facility. Staff reported seeing rodent droppings by the back door area that leads to the preschool yard. LPA received and reviewed photo evidence of what appeared to by rodent dropping under a folding table in the outdoor area near the back door.

Two parents reported seeing evidence of cockroaches at the facility. One parent interviewed stated that they arrived on a Monday morning at 7:30am to find the facility doors unlocked, windows all open, the lights off and upon entering observed that the furniture had all been pulled away from the walls and dead bugs “everywhere”. This parent stated that they are often the first to arrive and that it was not the first time the door had been unlocked, stating that 85% of the time the door was found unlocked with the lights off, stating that they were told it was an issue with the electronic key pad.

Based on a review of records received by LPA Strother, L1 stated that the facility had pest control done on Sunday, 09/07/25 and the furniture needed to be moved, and the windows left open to air out the rooms. In the records reviewed, L1 states that she could not wait the whole night to let the bugs come out and sanitize afterwards. The remaining parents interviewed stated that they either didn’t spend a lot of time in the facility or were not really looking around and did not observe insects.

During LPA’s visit on 11/05/25 LPA observed a dead cockroach on the floor next to a garbage can, located to the left of the preschool room doorway and took a photo of it. LPA pointed the cockroach out to Licensee, Monika Verma (L1) who did not remove the dead cockroach from the floor. The dead cockroach was left where it was observed. The door remained open while three children were observed to be in the preschool room with one teacher (S1). LPA noted during a review of the records received on 11/04/25 that a dead cockroach was photographed in the same location as LPA had observed on 11/05/25.
Continue on LIC9099-C
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 01-CC-20251028093550
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: FAIRFIELD PRESCHOOL & CHILDCARE
FACILITY NUMBER: 483010798
VISIT DATE: 01/23/2026
NARRATIVE
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PAGE 3

Based on LPA’s observations, records reviewed and interviews conducted, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22 is cited on the attached LIC9099-D.

This report was reviewed and discussed with Licensee, Monika Verma. Appeal Rights were provided.

Notice of Site Visit shall be posted for 30 days from today's visit.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 01-CC-20251028093550
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: FAIRFIELD PRESCHOOL & CHILDCARE
FACILITY NUMBER: 483010798
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/23/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/09/2026
Section Cited
CCR
101238(a)(1)
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(a)The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. (1)The licensee shall take measures to keep the center free of flies, other insects, and rodents.

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L1 stated that she has signed up for 2 year contract for pest control. An invoice for prior pest control was emailed to LPA Strother during the inspection.

L1 stated she will train staff to tour facility before children arrive and make sure all insects or hazards
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Based on interviews, observations and records received the facility had dead cockroaches present on 09/08/25, 11/04/25 and 11/05/25 and the licensee did not ensure that they were cleaned up before or while children were present, which poses a potential health, safety or personal rights risk to persons in care.
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 have been removed from the environment prior to children's arrival.

L1 will submit a written plan on what was covered with staff, with staff signatues included and a copy of the 2 year contract. Send to email: amy.strother@dss.ca.gov
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 6