483010798-1-23-2026-01-CC-MAUN-DQZ2R7-20260204163702

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483010798
Report Date: 01/23/2026
Date Signed: 01/23/2026 05:06:03 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/30/2025 and conducted by Evaluator Amy Strother

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20251030152755

FACILITY NAME:	FAIRFIELD PRESCHOOL & CHILDCARE		FACILITY NUMBER:	483010798
ADMINISTRATOR:	OLDANI, SABRINA		FACILITY TYPE:	860
ADDRESS:	1004 UTAH STREET		TELEPHONE:	(901) 240-7791
CITY:	FAIRFIELD	STATE: CA	ZIP CODE:	94533
CAPACITY:	44	CENSUS: 4	DATE:	01/23/2026
		UNANNOUNCED	TIME BEGAN:	10:07 AM
MET WITH:	Monika Verma		TIME COMPLETED:	05:05 PM

ALLEGATION(S):

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Facility bathroom has mold

INVESTIGATION FINDINGS:

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:	DATE: 01/23/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 5

Control Number 01-CC-20251030152755

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: FAIRFIELD PRESCHOOL & CHILDCARE	FACILITY NUMBER: 483010798
	VISIT DATE: 01/23/2026

NARRATIVE

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L1 denied the allegation, stating that there is a musty smell when you open the cupboard in the bathroom in the infants room, but no mold. L1 stated that there was a leak in the toilet, so they had to pull the sink out because they could not find the pipe for the toilet. L1 stated that her husband hired a person to do the work, and does not have an invoice at this time, but stated that there was never any mention of mold from the person who did the work.

One staff interviewed, stated that the sink in the infant bathroom was replaced over the weekend of 10/25 - 10/26; stating that during the week prior, the wall where the old sink was located was exposed. The staff reported observing the wall to be black and spotty. The staff did not have information about who did the work. The staff stated that the bathroom was blocked off with a child safety gate, so the children did not have access. The other staff corroborated the first staff’s statement about observing the mold, but the date of the repair varied, stating that the wall was exposed the last week of September.

Parents (A1-A6) did not have any information about mold being present in the facility and reported that they never smelled a musty odor in the classroom.

During today's visit, L1 provided an invoice of work completed in the infant bathroom beginning 10/11/25, stating that sheet rock was removed, given 72 hours to dry and replaced with new sheet rock. Nothing about mold was included in the invoice.

Based on evidence collected during the complaint investigation there is not a preponderance of evidence that a violation has occurred. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that an alleged violation occurred, therefore the allegation is UNSUBSTANTIATED.

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:	DATE: 01/23/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026

LIC9099 (FAS) - (06/04)

Page: 5 of 5

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/30/2025 and conducted by Evaluator Amy Strother

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20251030152755

FACILITY NAME:	FAIRFIELD PRESCHOOL & CHILDCARE		FACILITY NUMBER:	483010798
ADMINISTRATOR:	OLDANI, SABRINA		FACILITY TYPE:	860
ADDRESS:	1004 UTAH STREET		TELEPHONE:	(901) 240-7791
CITY:	FAIRFIELD	STATE: CA	ZIP CODE:	94533
CAPACITY:	44	CENSUS: 4	DATE:	01/23/2026
		UNANNOUNCED	TIME BEGAN:	10:07 AM
MET WITH:	Monika Verma		TIME COMPLETED:	05:05 PM

ALLEGATION(S):

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Facility heater is in disrepair

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs), Amy Strother and Jessica Gaumann made a subsequent complaint investigation inspection, for the purpose of delivering complaint findings, and met with Licensee Monika Verma (L1). It has been alleged that the facility heater is in disrepair, specifically that the heater is not working and the classroom is not kept at a comfortable temperature.

During the initial investigation inspection on 11/05/25, LPAs Strother and Gaumann toured the facility, made observations, and conducted interviews with Licensee (L1) and one staff, teacher (S1). During the investigation, LPA Strother interviewed former staff (D1) and 6 Adults, all parents of currently or formerly enrolled children (A1-A6) between 11/06/25 and 01/21/26.

On 11/05/25, L1 denied the allegation, stating that the heater in the preschool and school-age classrooms works fine and has worked since day one. The staff all know how to control it. L1 further stated that she did not train staff in how to use the thermostat, that it is not programmed to go on and needs to be controlled manually.
Continue on LIC9099-C

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:	DATE: 01/23/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 2 of 5

Control Number 01-CC-20251030152755

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: FAIRFIELD PRESCHOOL & CHILDCARE	FACILITY NUMBER: 483010798
	VISIT DATE: 01/23/2026

NARRATIVE

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Staff interviewed stated that during the week of 10/27/25 the thermostat in the preschool room read 64 degrees, and although they tried to turn it up to 80 degrees, an hour later it was still reading 64 degrees. Staff reported that they informed L1 that the heater was not working on 10/29/25 and L1 brought in a space heater. Staff stated that they did not use the space heater because they didn’t believe it was safe to use around the children. During interview on 10/31/25, staff stated that it was currently 73 degrees in the infant room and 66 degrees in the preschool room. A staff interviewed on 11/06/25 stated that L1 never showed them how to use the thermostat and when they tried to turn the heater in the preschool room up, it did not get warmer.

Three of the six parents interviewed reported that the classroom was cold but did not give a temperature in degrees.

During a tour of the facility on 11/05/25, LPA observed the thermostat to read 67 degrees. LPA Strother observed Monika switch the thermostat to "on", saw that it was set to 62 degrees and watched as Monika pushed the up-triangle arrow until it was set to 69 degrees. LPAs returned to the room a little later, observing that the thermostat now read 70 degrees. The heater was observed to operate and provide heat but did not appear to be set to maintain the required temperature.

During today's visit, LPA Strother toured the preschool room at 10:24am, observing the thermostat to read a current temperature of 66 degrees and was set at 66 degrees. LPA took a photo of the thermostat for record.

Based on LPA’s observations, records reviewed and interviews conducted, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22 is cited on the attached LIC9099-D.

This report was reviewed and discussed with Licensee, Monika Verma. Appeal Rights were provided.

Notice of Site Visit shall be posted for 30 days from today's visit.

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:	DATE: 01/23/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026

LIC9099 (FAS) - (06/04)

Page: 4 of 5

Control Number 01-CC-20251030152755

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: FAIRFIELD PRESCHOOL & CHILDCARE	FACILITY NUMBER: 483010798
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 01/23/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 02/09/2026 Section Cited CCR 101239(a)(1)	1 2 3 4 5 6 7	(a) A comfortable temperature for children shall be maintained at all times. (1)The licensee shall maintain the temperature in rooms that children occupy between a minimum of 68 degrees F (20 degrees C) and a maximum of 85 degrees F (30 degrees C). This requirement is not met as evidenced by:	1 2 3 4 5 6 7	L1 stated she will train all staff how to operate the thermostat and and make them aware of the temperature that is required in the classroom.
	8 9 10 11 12 13 14	Based on interviews, observations and records reviewed, the temperature in the classrooms felt cold and the preschool classroom was below 68 degrees on 11/05/25 and an unknown date, based on photographs of the thermostat, and today 1/23/26, which poses a potential health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14	L1 stated she will submit record of the staff training on the instructions and regulations related to the temperture and thermostat with staff signatures. Submitted to LPA Strother at email: amy.strother@dss.ca.gov
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:	DATE: 01/23/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026

LIC9099 (FAS) - (06/04)

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