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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 485407185
Report Date: 04/11/2024
Date Signed: 04/11/2024 10:22:43 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/16/2024 and conducted by Evaluator Melchisedeck Augustin
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20240116144248
FACILITY NAME:LITTLE FLOWERS MONTESSORIFACILITY NUMBER:
485407185
ADMINISTRATOR:GUILATCO, ANTOINETTEFACILITY TYPE:
850
ADDRESS:3561 ALAMO DRIVETELEPHONE:
(707) 474-8715
CITY:VACAVILLESTATE: CAZIP CODE:
95687
CAPACITY:120CENSUS: 65DATE:
04/11/2024
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Jaclyn Smith - Center DirectorTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Licensee does not ensure the facility is in good repair.
Licensee does not ensure the facility is free from pests.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Melchisedeck Augustin made an unannounced complaint-investigation visit and met with Center Director (CD), Jaclyn Smith, for the purpose of delivering findings for the above allegations. LPA previously met with CD on 01/22/24 to initiate the investigation by discussing the purpose of the visit, interviewed CD, staff, and children; and requested a facility roster of the children in care. It is alleged that the Licensee does not ensure the facility is in good repair and the Licensee does not ensure the facility is free from pests. The report noted a light in the children’s classroom was not functional for four days, resulting in children using the bathroom in the dark; and the facility was experiencing an ongoing issue with ants.

LPA interviewed CD, four staff (S1-S4), four children (C1, C3 & C7-C8), four parents (P1& P3-P5), and one adult (A1), starting on 01/22/24 through 03/25/24. Some children were not verbal, too young to interview, or did not qualify to be interviewed.

(Continue to LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Melchisedeck Augustin
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20240116144248
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: LITTLE FLOWERS MONTESSORI
FACILITY NUMBER: 485407185
VISIT DATE: 04/11/2024
NARRATIVE
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CD denied claims about the facility being in disrepair and denied claims about the facility experiencing ongoing issue(s) with pest and stated, the facility was not experiencing infestation, and staff cleaned the classes to prevent infestation of pest. According to CD, one day the facility experienced a power outage resulting in the ceiling light fixture in the Lily class bathroom being out of commission for two days until it was repaired. As a temporary solution, the facility purchased and utilized a portable light emitting diode (LED) light bar to illuminate the class bathroom, and furthermore, CD said the LED was bright enough to allow staff to clearly see the children’s facial expressions; and there was/were no health and safety risk(s) to the children.

S1-S4s’ statements confirmed the bathroom light was out, while some staff were unaware of the light disrepair in the Lily class, and staff stated their assigned classroom was not impacted and did not experience lighting issue(s) or reduced visibility. Staff said they reported the issue to their facility management which installed an LED light bar in the class bathroom as a temporary solution until the light was fixed. The consensus among staff differed on the number of days it took before the light was fixed, but S1, S3-S4 claimed the children never used the bathroom in the dark. Multiple staff further reported pest were not a problem in their classroom because the facility took steps to minimize/control the impact of ants in the classroom by hiring an exterminator which laid sticky traps for the bugs. P1, P3 & P5 did not observe any pest or damage(s) at the facility and felt the class was not dark and the lighting condition at the facility was adequate. P1 said on the day of the power outage, the facility notified her of the outage and requested she picked up her child. P4 also felt the lighting condition in the classrooms were fine but described two toilets in the Lily class bathroom were broken and were not fix until one month later.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted and report was reviewed with the Director, Jaclyn Smith. Notice of Site Visit shall be posted for 30 days. Failure to comply with posting requirements shall result in an immediately civil penalty of $100. The were no violation(s) of Title 22 Deficiency cited during today’s inspection.
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Melchisedeck Augustin
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2