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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 485407185
Report Date: 03/14/2025
Date Signed: 04/09/2025 02:53:29 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/10/2025 and conducted by Evaluator Robert Maciel
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20250310124700
FACILITY NAME:LITTLE FLOWERS MONTESSORIFACILITY NUMBER:
485407185
ADMINISTRATOR:GUILATCO, ANTOINETTEFACILITY TYPE:
850
ADDRESS:3561 ALAMO DRIVETELEPHONE:
(707) 474-8715
CITY:VACAVILLESTATE: CAZIP CODE:
95687
CAPACITY:120CENSUS: 55DATE:
03/14/2025
UNANNOUNCEDTIME BEGAN:
11:29 AM
MET WITH:Jaclyn SmithTIME COMPLETED:
03:09 PM
ALLEGATION(S):
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9
Staff do not ensure children have access to working restroom

Children did not have acess to running water
INVESTIGATION FINDINGS:
1
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13
Licensing Program Analyst (LPA) Robert Maciel conducted an unannounced complaint visit, and met with Director Jaclyn Smith. It was alleged that the facilities water had been shut off which led to children in care being unable to access running water or working restrooms. The Director was interviewed at 11:34 AM and stated that water service was suspended on 3/10/25 until approximately 8:15 AM. 4 staff were interviewed between 11:34 AM and 2:17 PM and stated that children were present at the facility from 7:45 AM, water service was unavailable until approximately 8:15 AM, children in care had access to drinking water from individual water bottles, and the toilets in the facility were usable but could not flush.

Although water service was temporarily shut off at the facility, it did not pose a significant threat to the health and safety of children in care and the findings are unsubstantiated. An exit interview was conducted and report read with Director Jaclyn Smith. A Notice of Site Visit was given and must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Robert Maciel
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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