485407834-10-28-2021-13-CC-EVIA-C8ET9V-20211103143235

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 485407834
Report Date: 10/28/2021
Date Signed: 10/28/2021 11:10:53 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/03/2021 and conducted by Evaluator Mikah Martinez

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20210803094352

FACILITY NAME:	LEARNING EXPERIENCE-INFANT, THE		FACILITY NUMBER:	485407834
ADMINISTRATOR:	KELLEY, BONNIE		FACILITY TYPE:	830
ADDRESS:	1959 PEABODY ROAD		TELEPHONE:	(707) 305-4336
CITY:	VACAVILLE	STATE: CA	ZIP CODE:	95688
CAPACITY:	32	CENSUS: 27	DATE:	10/28/2021
		UNANNOUNCED	TIME BEGAN:	10:30 AM
MET WITH:	Sabrina Oldani		TIME COMPLETED:	11:15 AM

ALLEGATION(S):

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Staff are not meeting day care child's dietary needs
Staff yelled at day care child
Staff violated personal rights

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Martinez conducted an unannounced complaint visit and met with director Sabrina Oladani. It was alleged the staff are not meeting day care children's dietary needs, specifically that a child was given whole milk instead of their dietary milk. Interviews were conducted with 6 witnesses regarding the allegations on 8/2/21, 10/26/21, and 10/27/21. Five of the six witness stated that children are given their special milk and if the facility runs out, a substitution of water or whole milk is given to the child until more can be brought. Five of the six witnesses stated child C1 was out of milk for one day and would have been given water due to the allergy to any other milk stated on their facility app. Although there is a discrepancy on how long the child was out of milk for, it was determined through interviews the facility provided the child with water during this time. It was also alleged that staff yelled at a day care child, specifically the owners yelling at their own child. LPA Martinez conducted six interviews with witnesses. Five of the six witnesses stated they have not heard the owners being rude or rough with any child let alone their own. It was also stated this incident had occurred in the office near the front of the building. (cont.)

Unsubstantiated

Estimated Days of Completion: 90

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Mikah Martinez
LICENSING EVALUATOR SIGNATURE:	DATE: 10/28/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20210803094352

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LEARNING EXPERIENCE-INFANT, THE	FACILITY NUMBER: 485407834
	VISIT DATE: 10/28/2021

NARRATIVE

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Five witnesses stated the owners children are only brought up to the front of the building after hours when the facility is closed and staff are leaving for the day. Although the owners have an accent, they are able to speak clearly. It was stated between 5 interviews that the owners tone could be misconstrued however they have not felt it leveled to yelling. It was also alleged staff violated personal rights, specifically by not putting sunscreen on the child to prevent a sunburn. LPA Martinez received a photo of the sunburn in question regarding child C1. From review of the photo the child did appear red however it could not be determined if it was a sunburn or from the child playing outside. Interviews with five of the six witnesses stated sunscreen is always placed on children wherever their skin is exposed to the sun. An example was given to LPA Martinez that it is placed on their faces, arms, legs, and back of their neck if exposed. It was determined that although the children already are given sunscreen application, staff were advised to apply a more liberal amount of sunscreen on children than before after this photo was brought to their attention. Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred and the findings are unsubstantiated.

Notice of Site Visit must be posted for 30 day's from today's visit.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Mikah Martinez
LICENSING EVALUATOR SIGNATURE:	DATE: 10/28/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2021

LIC9099 (FAS) - (06/04)

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