<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 486800554
Report Date: 01/14/2024
Date Signed: 01/14/2024 12:16:23 PM

Document Has Been Signed on 01/14/2024 12:16 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME:HIGHLANDS CARE HOME III, THEFACILITY NUMBER:
486800554
ADMINISTRATOR:MARIA M. SALVADORFACILITY TYPE:
740
ADDRESS:349 AUBURN DR.TELEPHONE:
(707) 644-7923
CITY:VALLEJOSTATE: CAZIP CODE:
94589
CAPACITY: 6CENSUS: 5DATE:
01/14/2024
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Marilyn CarlosTIME COMPLETED:
12:25 PM
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
LPA Hiratsuka conducted this unannounced annual visit. LPA toured the facility.

This facility currently has five residents. LPA toured the facility and the backyard.


Three staff and three resident records were reviewed.

LPA observed a lot of trash on the side of the house with the gate. The trash does not impede the walkway and LPA is not issuing a citation because right now it does not impede the walkway, but it does need to be removed.

The following was observed and citations issued:
-The perishable food supply is not enough for three meals a day for two days for five residents. The refrigerator and freezer were almost empty. LPA was informed today is shopping day. Regulations require a two day perishable food supply to be maintained.
-The nonperishable food supply is not enough to maintain three meals a day for seven days for five residents. The regulations require the nonperishable food supply to be maintained for three meals a day for seven days for the amount of residents in the facility.
-LPA observed R1 leave the facility property. LPA reviewed R1's physician's report (LIC 602) and it states the resident is not able to leave the facility unassisted.
-LPA observed locks on the freezer and refrigerator that were not being used during visit. LPA asked the caregivers and they stated they use the locks at night. The facility does not have a waiver from Community Care Licensing Division allowing the locks.

Deficiencies cited from Title 22 Regulations and or the California Health and Safety Code. Failure to correct shall result in civil penalties. appeal rights left
SUPERVISORS NAME: Troy Ordonez
LICENSING EVALUATOR NAME: Kerry Hiratsuka
LICENSING EVALUATOR SIGNATURE: DATE: 01/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 01/14/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
Page: 1 of 4
Document Has Been Signed on 01/14/2024 12:16 PM - It Cannot Be Edited


Created By: Kerry Hiratsuka On 01/14/2024 at 11:43 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: HIGHLANDS CARE HOME III, THE

FACILITY NUMBER: 486800554

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 01/14/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
87555(b)(26)
General Food Service Requirements
(b) The following food service requirements shall apply: (26) Supplies of nonperishable foods for a minimum of one week and perishable foods for a minimum of two days shall be maintained on the premises.

This requirement is not met as evidenced by:
Deficient Practice Statement
1
2
3
4
Based on observation, the licensee did not comply with the section cited above because LPA observed a near empty refridgerator and freezer, and the nonperishable food supply will not sustain three meals a day for seven days, which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 01/15/2024
Plan of Correction
1
2
3
4
By 01/15/2024, Licensee shall submit a written plan of correction how they shall ensure the perishable and nonperishable food supply shall be maintained per the regulations.
Section Cited
Deficient Practice Statement
1
2
3
4
POC Due Date:
Plan of Correction
1
2
3
4
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Troy Ordonez
LICENSING EVALUATOR NAME:Kerry Hiratsuka
LICENSING EVALUATOR SIGNATURE:
DATE: 01/14/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 01/14/2024


LIC809 (FAS) - (06/04)
Page: 2 of 4
Document Has Been Signed on 01/14/2024 12:16 PM - It Cannot Be Edited


Created By: Kerry Hiratsuka On 01/14/2024 at 11:46 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: HIGHLANDS CARE HOME III, THE

FACILITY NUMBER: 486800554

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 01/14/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
87458(c)
Medical Assessment
The licensee shall obtain an updated medical assessment when required by the department

This requirement is not met as evidenced by:
Deficient Practice Statement
1
2
3
4
Based on observation, and record review, the licensee did not comply with the section cited above because LPA observed one resident (R1) leave the facility and when LPA reviewed the physician's report the physician's report stated the resident may not leave unassisted, which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 01/15/2024
Plan of Correction
1
2
3
4
By 01/15/2024, Licensess shall at minimum schedule a medical appointment for R1 to have another medical assessment done to determine if R1 is able to the leave the facility by themselves. The medical appointment shall be scheduled as soon as possible. If the doctor determines R1 is not able to leave the facility unassisted then the licensee shall come up with a written plan of care to addres R1 wishing to leave the facility for personal reasons.
Section Cited
Deficient Practice Statement
1
2
3
4
POC Due Date:
Plan of Correction
1
2
3
4
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Troy Ordonez
LICENSING EVALUATOR NAME:Kerry Hiratsuka
LICENSING EVALUATOR SIGNATURE:
DATE: 01/14/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 01/14/2024


LIC809 (FAS) - (06/04)
Page: 3 of 4
Document Has Been Signed on 01/14/2024 12:16 PM - It Cannot Be Edited


Created By: Kerry Hiratsuka On 01/14/2024 at 11:52 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: HIGHLANDS CARE HOME III, THE

FACILITY NUMBER: 486800554

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 01/14/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87468.1(a)(2)
Personal Rights of Residents in All Facilities.
Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be accorded safe, healthful and comfortable accomodations, furnishings, and equipment.

This requirement is not met as evidenced by:
Deficient Practice Statement
1
2
3
4
Based on observation and interview, the licensee did not comply with the section cited above because there are locks on the freezer and refridgerator which LPA was told are locked at night. The locks are not locked during the day, which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 01/26/2024
Plan of Correction
1
2
3
4
By 01/26/2024, the locks on the freezer and refridgerator shall be removed or if the licensee wishes to continue to use it the licensee shall submit for a waiver.
Section Cited
Deficient Practice Statement
1
2
3
4
POC Due Date:
Plan of Correction
1
2
3
4
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Troy Ordonez
LICENSING EVALUATOR NAME:Kerry Hiratsuka
LICENSING EVALUATOR SIGNATURE:
DATE: 01/14/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 01/14/2024


LIC809 (FAS) - (06/04)
Page: 4 of 4