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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 493002241
Report Date: 11/07/2023
Date Signed: 11/07/2023 02:46:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/29/2023 and conducted by Evaluator Sebastian Phouthavong
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20230629164819
FACILITY NAME:CHILDREN'S LEARNING CENTER - PRESCHOOLFACILITY NUMBER:
493002241
ADMINISTRATOR:ALI, NADEREHFACILITY TYPE:
850
ADDRESS:1213 W. STEELE LANETELEPHONE:
(707) 575-7486
CITY:SANTA ROSASTATE: CAZIP CODE:
95403
CAPACITY:39CENSUS: 19DATE:
11/07/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Nadereh AliTIME COMPLETED:
09:59 AM
ALLEGATION(S):
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Day care child was inappropriately touched while in care.
Day care child was choked by an unknown perpetrator.
INVESTIGATION FINDINGS:
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An unannounced inspection was conducted today by Licensing Program Analysts (LPAs), Sebastian Phouthavong and Glenn Ouye who met with Director (L1), Nadereh Ali, to deliver the finding of the complaint investigation of the above allegation. LPA previously met with Director (D1), Nadereh Ali on 07/06/2023 to open the complaint and obtain records. This complaint was investigated by the Department’s Investigative Branch’s Investigator, Melissa Bennett, along with LPA Phouthavong, who conducted further investigation at the facility on 10/20/23. It was alleged that a day care child was choked and inappropriately touched by an unknown perpetrator.

During the complaint investigation, interviews were conducted of facility staff (L1, D1, S1 & S2), law enforcement personnel, parents (P1-P4), and children (C1-C4) from 7/6/23 through 10/27/23. It was alleged that C1 was touched in the private area and was choked by another child. Further details of the alleged incident(s) were noted. Interviews with staff did not result in any corroborating evidence and the alleged perpetrator(s) could not be confirmed.
(Continue on LIC9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Sebastian Phouthavong
LICENSING EVALUATOR SIGNATURE:

DATE: 11/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20230629164819
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: CHILDREN'S LEARNING CENTER - PRESCHOOL
FACILITY NUMBER: 493002241
VISIT DATE: 11/07/2023
NARRATIVE
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(Continue from LIC9099-C)
The law enforcement case was closed as it was determined that no crime occurred. Other children and parent interviews did not report any other issues or concerns and no supervision issues were identified.

Based on the IB investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to support the allegation. Therefore, the allegation is unsubstantiated. This report was read and reviewed with the Licensee. There were no Title 22 deficiencies cited related to this complaint allegation. Appeal rights were provided. The Notice of Site Visit shall be posted for 30 days.
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Sebastian Phouthavong
LICENSING EVALUATOR SIGNATURE:

DATE: 11/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2