<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 493002241
Report Date: 02/26/2025
Date Signed: 02/26/2025 12:16:38 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/18/2025 and conducted by Evaluator Sebastian Phouthavong
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20250218104549
FACILITY NAME:CHILDREN'S LEARNING CENTER - PRESCHOOLFACILITY NUMBER:
493002241
ADMINISTRATOR:ALI, NADEREHFACILITY TYPE:
850
ADDRESS:1213 W. STEELE LANETELEPHONE:
(707) 575-7486
CITY:SANTA ROSASTATE: CAZIP CODE:
95403
CAPACITY:39CENSUS: 16DATE:
02/26/2025
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Nadereh AliTIME COMPLETED:
10:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility does not provide a safe environment to children in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
A complaint investigation visit was conducted today by Licensing Program Analyst (LPA), Sebastian Phouthavong who met with Director, Nadereh Ali for the purpose of delivering complaint investigation findings for the above allegation. LPA conducted an inspection on 02/26/2025 to initiate the investigation and met with Director to discuss the allegations, make observations and request documents. It is alleged that the facility does not provide a safe environment to children in care.

During the course of the investigation, LPA observed a Lysol disinfectants spray bottle located in the daycare children’s restroom and accessible to daycare children. In addition, LPA observed other cleaning supplies located on the kitchen counter with the door opened. The facility has addressed the issue.

Based on the information gathered during this investigation, there is a preponderance of evidence to support the allegation. The allegation is determined to be Substantiated. The following violation of the California Code of Regulations, Title 22; Division 12, was observed: see LIC 9099-D.
(Continued on LIC 9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Sebastian Phouthavong
LICENSING EVALUATOR SIGNATURE:

DATE: 02/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/26/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 01-CC-20250218104549
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: CHILDREN'S LEARNING CENTER - PRESCHOOL
FACILITY NUMBER: 493002241
VISIT DATE: 02/26/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
(Continued from LIC 9099)
Appeal rights were provided. An exit interview was conducted, and this report was read and discussed with the facility’s Director, Nadereh Ali. The Notice of Site Visit shall be posted for 30 days.
(Continued on LIC 9099-C)

Reports citing Type A violations are to be provided to parents/guardians of children currently enrolled by the next business day or the next day the children are in care, and to parents/guardians of children newly enrolled at the facility for the next 12 months from the date of this report. Parents/guardians must sign Form LIC 9224 to be kept in each child's file.
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Sebastian Phouthavong
LICENSING EVALUATOR SIGNATURE:

DATE: 02/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/26/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 01-CC-20250218104549
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: CHILDREN'S LEARNING CENTER - PRESCHOOL
FACILITY NUMBER: 493002241
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/26/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/27/2025
Section Cited
CCR
101238(g)
1
2
3
4
5
6
7
101238(g) Buildings and Grounds: Disinfectants, cleaning solutions, poisons and other items that could pose a danger if readily available to children shall be stored where inaccessible to children. This requirement is not met as evidenced by:
1
2
3
4
5
6
7
The facility has removed the disinfectant spray bottle during the inspection and provided regulation 101238. The facility will submit a statement/plan to ensure items that could pose a danger if readily available to children shall be stored where inaccessible to children.
8
9
10
11
12
13
14
Based on LPA's observation a disinfectant spray bottle located in the daycare children’s restroom and accessible to daycare children. In addition, LPA observed other cleaning supplies located on the kitchen counter with the door opened which poses an immediate health and safety risk to the children in care.
8
9
10
11
12
13
14
The facility will submit this statement by 02/27/2025.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Sebastian Phouthavong
LICENSING EVALUATOR SIGNATURE:

DATE: 02/26/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/26/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4