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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 493009714
Report Date: 06/27/2024
Date Signed: 06/27/2024 03:35:16 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/22/2024 and conducted by Evaluator Yang Yang
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20240522232628
FACILITY NAME:SAI'S SPROUTSFACILITY NUMBER:
493009714
ADMINISTRATOR:SHARMA, SEMAFACILITY TYPE:
850
ADDRESS:768 EAST COTATI AVENUETELEPHONE:
(707) 540-5561
CITY:COTATISTATE: CAZIP CODE:
94931
CAPACITY:38CENSUS: 20DATE:
06/27/2024
UNANNOUNCEDTIME BEGAN:
12:43 PM
MET WITH:Adriana "Audi" Torres, Center DirectorTIME COMPLETED:
02:09 PM
ALLEGATION(S):
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-Staff did not abide by admission agreement
INVESTIGATION FINDINGS:
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A follow-up complaint investigation visit was made today by Licensing Program Analyst (LPA), Y. Yang to deliver complaint investigation findings. Previously, an investigation visit was made to the facility by the LPA on 05/23/24. It has been alleged that staff did not abide by the center’s admission agreement. Specifically, it was alleged that the facility did not provide advanced notice to children’s authorized representatives prior to disenrolling their child(ren) from the facility.

During the initial investigation visit to the facility on 05/23/24, the LPA met with the center director, Adriana “Audi” Torres and the facility’s licensee, Sema Sharma to discuss the allegation. The licensee stated that the facility has never disenrolled a child from its program but reserves the right to do so for any reason. Per the center’s admission agreement, “Parents and the school have the right to disenroll the child(ren) at any time for any reason, with a two-week notice. The school may choose to waive the right if there is a risk to any parties involved.” The center director corroborated the licensee’s statements.
(Continued on LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Yang Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 06/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 01-CC-20240522232628
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: SAI'S SPROUTS
FACILITY NUMBER: 493009714
VISIT DATE: 06/27/2024
NARRATIVE
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Based on available information and interviews conducted, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is unsubstantiated. All licensing reports are public information and must be made available upon request for at least three years. This report was read and reviewed with the center director, Adriana “Audi” Torres. There were no Title 22 deficiencies cited during today's inspection. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today’s date.
SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Yang Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 06/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2024
LIC9099 (FAS) - (06/04)
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