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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 493009775
Report Date: 03/07/2022
Date Signed: 03/07/2022 04:18:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/28/2021 and conducted by Evaluator Yang Yang
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20211228163407
FACILITY NAME:DEASON, ANDREA FCCHFACILITY NUMBER:
493009775
ADMINISTRATOR:DEASON, ANDREAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 328-5086
CITY:ROHNERT PARKSTATE: CAZIP CODE:
94928
CAPACITY:14CENSUS: 9DATE:
03/07/2022
UNANNOUNCEDTIME BEGAN:
09:27 AM
MET WITH:Andrea DeasonTIME COMPLETED:
12:25 PM
ALLEGATION(S):
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Facility not following COVID safety protocols and guidelines
INVESTIGATION FINDINGS:
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An unannounced follow-up complaint investigation visit to the facility was made today by Licensing Program Analyst (LPA), Y. Yang to deliver complaint investigation findings. It was alleged that the facility is not following COVID safety protocols/guidelines. Specifically, it was alleged that staff and children over age two are not wearing a face covering while inside the facility.

The LPA met with the facility’s licensee, Andrea Deason today at 10:30am discuss the allegation. A tour of the facility was conducted at 10:45am today. There were nine children present at the facility being supervised by three staff members. The initial investigation visit was made by the LPA on 01/04/22. There were six children present during this visit. The licensee denied the allegation. The licensee stated that the facility is following all COVID mitigation guidelines and safety protocols released by Community Care Licensing, the California Department of Public Health, and from the county’s public health department.

Continued on LIC9099-C

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Yang Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 03/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/07/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20211228163407
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: DEASON, ANDREA FCCH
FACILITY NUMBER: 493009775
VISIT DATE: 03/07/2022
NARRATIVE
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The licensee stated that the facility requires all staff members and children over two to wear a face covering while indoors unless eating or napping. The licensee stated that the age range of the children she currently has enrolled are between birth to three years of age. The licensee stated that due to the young ages of children in care, most have difficulties correctly wearing a mask correctly and frequently remove their mask from their face, suck on the lining of their mask, or wear it around their chin. The licensee stated that the facility has attempted various techniques to make mask wearing fun for the children. The licensee stated that some of the children still refuse to wear a face covering while inside the facility. The licensee stated that child sized masks are readily available at the facility for the children to utilize.

The licensee stated that all staff members are required to wear a face covering while inside the facility and working with children. The licensee stated that masks are never placed on children under two or while children are napping. The LPA observed that during both site visits, all staff members were wearing a face covering while inside the facility with the children. During the initial site visit, the children were napping and were not wearing face coverings. During today’s visit, the LPA observed that children over two were playing outdoors without face coverings. However, their face coverings were available nearby inside the home.

During the investigation, interviews were conducted with the facility’s staff members S2-S4 on 01/27/22, 02/17/22, and 03/07/22 respectively, and childcare clients. Staff members that were interviewed all corroborated the licensee’s statements. The clients that were interviewed all stated that they did not have any health and safety related concerns about the facility and that the facility requires face coverings. Clients stated that they believe the facility is taking the proper safety precautions to mitigate the spread of COVID-19.

The licensee stated that there are no children or staff members present that possessed a medical exemption to mask requirements. Literature regarding COVID-19 guidelines and best practices from the California Department of Public Health (CDPH) and the California Department of Social Services, Community Care Licensing Division were provided to the licensee.

Based on the information gathered during this investigation, there is not a preponderance of evidence to support the allegation. The allegation is determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with the facility’s licensee, Andrea Deason. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit.

SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Yang Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 03/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/07/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2