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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 493010173
Report Date: 10/23/2023
Date Signed: 10/24/2023 09:57:10 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/11/2023 and conducted by Evaluator Leticia Rosales
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20230811093321
FACILITY NAME:SCHAFF-CORRIA, LUZ FCCHFACILITY NUMBER:
493010173
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 3DATE:
10/23/2023
UNANNOUNCEDTIME BEGAN:
03:40 PM
MET WITH:Luz Schaff-CoriaTIME COMPLETED:
05:30 PM
ALLEGATION(S):
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Licensee does not provide adequate supervision to children in care.

Licensee does not ensure the facility is kept at a comfortable temperature for children in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Leticia Rosales-Meza conducted a subsequent complaint investigation inspection, for the purpose of delivering complaint findings, and met with the Licensee, Luz Schaff-Coria. It was alleged that Licensee does not provide adequate supervision to children in care, specifically that the licensee has left children unattended for a long period of time. It was alleged that Licensee does not ensure the facility is kept at a comfortable temperature for children in care, specifically that the home is over 90-degree Fahrenheit, and the licensee does not have air conditioning.

During the initial complaint investigation to the facility on 8/16/23, records were reviewed, and the LPA conducted an interview with the Licensee at 11:30 AM. The Licensee denied the allegations and stated she provides adequate supervision to all the children in care. Licensee stated the children play and run around and when I'm ready to feed the children, I have them near me, so I can see all the children at my sight while I'm preparing their plates. Licensee stated when we play outdoor "I never leave them alone".

Continue on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Leticia Rosales
LICENSING EVALUATOR SIGNATURE:

DATE: 10/20/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20230811093321
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: SCHAFF-CORRIA, LUZ FCCH
FACILITY NUMBER: 493010173
VISIT DATE: 10/23/2023
NARRATIVE
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An interview was conducted with Parent 1 (P1) on 08/16/23 at 10:30 AM. Interviews were conducted with parents (P3-P5) on 10/19/23 between 10:30 AM to 11:00 AM. According to their statements children are being supervised by the Licensee adequately, and the License always provides a comfortable temperature in the home, whether it’s a hot day or cold day.

During the inspection tours of the facility, LPA observed the Licensee supervising the children while playing indoor. According to LPA’s observations on 10/23/23, the facility's inside temperature indicated that it was 76 degree Fahrenheit at roughly 4:30 PM.

Based on interviews conducted, although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the allegations are Unsubstantiated. There was no Title 22 deficiency cited based on the above finding. Exit interview conducted and report was reviewed and discussed with Licensee, Luz Schaff-Coria. Appeal Rights were provided.


Notice of Site Visit shall be posted for 30 days from today's visit.
SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Leticia Rosales
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2