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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 502700581
Report Date: 10/31/2025
Date Signed: 11/06/2025 03:54:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/17/2025 and conducted by Evaluator Arielle Pascua
PUBLIC
COMPLAINT CONTROL NUMBER: 27-AS-20250917111443
FACILITY NAME:GATE OF BEAUTIFUL II, THEFACILITY NUMBER:
502700581
ADMINISTRATOR:NICOLE ELLFACILITY TYPE:
740
ADDRESS:3300 SHARON AVETELEPHONE:
(209) 526-2425
CITY:MODESTOSTATE: CAZIP CODE:
95355
CAPACITY:6CENSUS: 4DATE:
10/31/2025
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Stephanie CasonTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Staff do not provide activities for residents in care.
Staff do not allow residents to access P&I funds in a timely manner.
INVESTIGATION FINDINGS:
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On 10/31/2025, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to this facility to conduct a complaint visit. LPA met was met by Facility House Manager, Stephanie Cason and explained the purpose of the visit.
The purpose of this visit was to deliver complaint findings for the allegations above. Current census was 4. 2 out of 4 residents were out on outings, and 2 out of 4 residents were at their respective day program at this time. A brief telephone interview with Facility Designated Administrator (FDA), Nicole Ell was conducted.
Allegation: Staff do not provide activities for residents in care.
It was alleged that staff do not provide activities for residents in care. During the course of this investigation, the department conducted interviews and reviewed facility records. Based on interviews conducted, it was denied that facility staff do not provide activities for the residents in care. It was learned that each resident able to go on activities on a weekly basis. In addition, an interview with 4 residents were conducted. 4 out 4 deny that they are unable to have activities. Futhermore, the facility hires a third party service to conduct additional activities for residents in care.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Arielle Pascua
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20250917111443
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: GATE OF BEAUTIFUL II, THE
FACILITY NUMBER: 502700581
VISIT DATE: 10/31/2025
NARRATIVE
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Allegation: Staff do not allow residents to access P&I funds in a timely manner.

During the course of this investigation, the department conducted interviews and reviewed facility records. Based on interviews conducted, it was denied that facility staff that do not allow residents access to P&I funds in timely manner. LPA Pascua reviewed P&I cash and receipts with no issues and indication with issues noted. Interviews revealed that the administrator and house manager provide access to the facility key and provide director to the staff on where the P&I key can be accessed.

Based on observations, interview and document review the preponderance of evidence standards have not been met; therefore, the above allegation is found to be UNSUBSTANTIATED. A finding that the complaint allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged viola
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Arielle Pascua
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2