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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 503810140
Report Date: 10/06/2021
Date Signed: 10/06/2021 12:09:26 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/15/2021 and conducted by Evaluator Roman Iglesias
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20210715151539
FACILITY NAME:JUST KID'N AROUND CHILDCAREFACILITY NUMBER:
503810140
ADMINISTRATOR:BISHOP, LAURAFACILITY TYPE:
850
ADDRESS:4718 BROADWAY AVETELEPHONE:
(209) 869-5900
CITY:SALIDASTATE: CAZIP CODE:
95368
CAPACITY:38CENSUS: 27DATE:
10/06/2021
UNANNOUNCEDTIME BEGAN:
10:40 AM
MET WITH:Susan Savage/ Melissa PershallTIME COMPLETED:
12:20 PM
ALLEGATION(S):
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Day care child sustained unexplained scratches while in care.
INVESTIGATION FINDINGS:
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 Licensing Program Analyst (LPA), Roman Iglesias, conducted an unannounced complaint inspection to provide findings for the above allegation. LPA Iglesias met with Acting Director, Susan Savage, and telephonically contacted Administrator, Melissa Pershall. LPA reviewed the allegation with Ms. Savage/ Ms. Pershall and took a census. The investigation revealed the following:
Ms. Pershall admitted to a child sustaining an unexplained scratch by another child in care at Just Kid'n Around. Ms. Pershall stated staff did not witnessed the incident and admitted that staff should have been monitoring the children at all times. Additionally, Ms. Pershall indicated staff should have reported the incident to her, as soon as staff had knowledge of the occurrance.
Based on the investigation conducted, the findings determined the allegation found to be SUBSTANTIATED due to staff not having supervision of the two children involved in the incident mentioned above and staff not witnessing the child scratching the other child.
Per California Code of Regulations, Tittle 22, Division 12, Chapter 1, this deficiency is being cited on the attached LIC 9099D.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Alice Juarez
LICENSING EVALUATOR NAME: Roman Iglesias
LICENSING EVALUATOR SIGNATURE:

DATE: 10/06/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 04-CC-20210715151539
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: JUST KID'N AROUND CHILDCARE
FACILITY NUMBER: 503810140
VISIT DATE: 10/06/2021
NARRATIVE
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 An exit interview was conducted with Administrator, Melissa Pershall. A copy of this report and Appeal Rights were provided and discussed with Ms. Pershall. A Notice of Site Visit is to be posted for 30 days.
SUPERVISORS NAME: Alice Juarez
LICENSING EVALUATOR NAME: Roman Iglesias
LICENSING EVALUATOR SIGNATURE:

DATE: 10/06/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/15/2021 and conducted by Evaluator Roman Iglesias
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20210715151539

FACILITY NAME:JUST KID'N AROUND CHILDCAREFACILITY NUMBER:
503810140
ADMINISTRATOR:BISHOP, LAURAFACILITY TYPE:
850
ADDRESS:4718 BROADWAY AVETELEPHONE:
(209) 869-5900
CITY:SALIDASTATE: CAZIP CODE:
95368
CAPACITY:38CENSUS: 27DATE:
10/06/2021
UNANNOUNCEDTIME BEGAN:
10:40 AM
MET WITH:Susan Savage/ Melissa PershallTIME COMPLETED:
12:20 PM
ALLEGATION(S):
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Facility is not kept at a comfortable temperature.

Staff does not provide information to authorized representative regarding child in care.
INVESTIGATION FINDINGS:
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 Licensing Program Analyst (LPA), Roman Iglesias, conducted an unannounced complaint inspection to provide findings for the above allegations. LPA Iglesias met with Acting Director, Susan Savage, and telephonically contacted Administrator, Melissa Pershall. LPA reviewed the allegation with Ms. Savage/ Ms. Pershall and took a census.
This agency has investigated the complaint alleging facility is not kept at a comfortable temperature and staff does not provide information to authorized representative regarding child in care. During the course of the investigation LPA interviewed Ms. Pershall, Just Kid'n Around staff, and children's parents. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegations are UNSUBSTANTIATED.
Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency is being cited.
An exit interview was conducted with Administrator, Melissa Pershall. A copy of this report and Appeal Rights were provided and discussed with Ms. Pershall. A Notice of Site Visit is to be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Alice Juarez
LICENSING EVALUATOR NAME: Roman Iglesias
LICENSING EVALUATOR SIGNATURE:

DATE: 10/06/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 04-CC-20210715151539
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: JUST KID'N AROUND CHILDCARE
FACILITY NUMBER: 503810140
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/06/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/13/2021
Section Cited
CCR
101229(a)(1)
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Responsibility for Providing Care and Supervision. (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time...Supervision shall include visual observation.
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Per Administrator, an all staff meeting/training will be scheduled to address the following topic: Responsibility for Providing Care and Supervision. Administrator will be providing LPA with a detail agenda of the topic discussed, along with a sign in/sing out sheet of those in attendance.
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This requirement is not met as evidence by: Administrator admiting that staff were not monotring children at all times, resulting in a child sratching another child, and staff not having knowledge of the incident until the following day.
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Administrator is to mail out the agenda and sign in/ sing out sheet to CCL by 10/13/2021.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Alice Juarez
LICENSING EVALUATOR NAME: Roman Iglesias
LICENSING EVALUATOR SIGNATURE:

DATE: 10/06/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2021
LIC9099 (FAS) - (06/04)
Page: 5 of 5