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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 503810140
Report Date: 06/10/2022
Date Signed: 06/10/2022 05:01:57 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/26/2022 and conducted by Evaluator Cynthia Brannon
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20220526104746
FACILITY NAME:JUST KID'N AROUND CHILDCAREFACILITY NUMBER:
503810140
ADMINISTRATOR:SAVAGE, SUSANFACILITY TYPE:
850
ADDRESS:4718 BROADWAY AVETELEPHONE:
(209) 869-5900
CITY:SALIDASTATE: CAZIP CODE:
95368
CAPACITY:38CENSUS: 22DATE:
06/10/2022
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Melissa PershallTIME COMPLETED:
05:30 PM
ALLEGATION(S):
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Staff yelled at day care children
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Brannon conducted an unannounced complaint inspection to provide findings for the above allegation. LPA Brannon met with director, Jessica Ramsey. LPA Brannon reviewed the allegation, and toured the facility, inside and outside. LPA Brannon observed 22 day care children with three staff. During today’s visit, LPA Brannon reviewed staff files, interviewed staff and children.

During the course of this investigation, LPA made observations and conducted interviews. Based upon LPA Brannon’s observations, and information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. LPA was in the licensee's office, while licensee was in the young preschool classroom. LPA heard a raised and aggressive tone emanating through the walls. LPA verified it was licensee who had used an aggressive communication style when raising her voice to be heard across the classroom when speaking to day care children.

CONTINUED ON FOLLOWING PAGE
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Michael Duarte
LICENSING EVALUATOR NAME: Cynthia Brannon
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 04-CC-20220526104746
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: JUST KID'N AROUND CHILDCARE
FACILITY NUMBER: 503810140
VISIT DATE: 06/10/2022
NARRATIVE
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During previous inspection, LPA interviewed licensee and was informed that staff received training and should not be yelling at children from across the play yard or across from the classroom. Staff is to go to the child and speak with the child.

Type A deficiency was cited. Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. A completed signed copy of the LIC 9224 will be placed in each child’s file.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, this deficiency is to be cited. Exit interview conducted with director, Jessica Ramsey. Plan Of Correction/Appeal Rights were given and discussed. A Notice of Site Visit was posted on parent board in the presence of LPA Brannon.

A COPY OF THIS REPORT IS TO REMAIN IN THE FACILITY FOR PUBLIC REVIEW.
THIS REPORT SHALL BE MADE AVAILABLE TO THE PUBLIC UPON REQUEST.
To order forms, etc. visit our website at www.ccld.ca.gov
SUPERVISORS NAME: Michael Duarte
LICENSING EVALUATOR NAME: Cynthia Brannon
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 04-CC-20220526104746
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: JUST KID'N AROUND CHILDCARE
FACILITY NUMBER: 503810140
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/10/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/17/2022
Section Cited
CCR
101223(a)(3)
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Personal Rights. The licensee shall ensure that each child is accorded the following personal rights: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature. This requirement was not meet as evidence by LPA's observation of
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Per Jessica Ramsey, she is the new director, she will provide a copy of detailed training agenda and attendance to the Fresno Community Care Licensing office no later than 6/17/22. This is the second same citation issued to licensee. A civil penalty of $250.00 has been assessed. Licensee is to pay the bill upon receipt.
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licensee using an aggressive communication style when raising her voice to be heard across the classroom when speaking to day care children. This is an immediate personal rights, health and safety risk to children in care. This is the second incident that LPA observed in facility.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Michael Duarte
LICENSING EVALUATOR NAME: Cynthia Brannon
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 4