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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 503810140
Report Date: 07/25/2022
Date Signed: 07/25/2022 10:21:10 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/26/2022 and conducted by Evaluator Cynthia Brannon
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20220526104746
FACILITY NAME:JUST KID'N AROUND CHILDCAREFACILITY NUMBER:
503810140
ADMINISTRATOR:SAVAGE, SUSANFACILITY TYPE:
850
ADDRESS:4718 BROADWAY AVETELEPHONE:
(209) 869-5900
CITY:SALIDASTATE: CAZIP CODE:
95368
CAPACITY:38CENSUS: DATE:
07/25/2022
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Jessica RamseyTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Staff yelled at day care children
Staff was verbally aggressive and intimidating towards staff
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Brannon conducted an unannounced complaint inspection to provide findings for the above allegations. LPA Brannon met with director, Jessica Ramsey. LPA Brannon reviewed the allegations, and toured the facility, inside and outside. LPA Brannon observed 28 children with 5 staff. During the course of this complaint investigation, LPA Brannon interviewed staff, parents, children and reviewed facility records.

During the course of this investigation, LPA made observations and conducted interviews. Based upon information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. Interviews reflect that licensee, Melissa Pershall, was observed and heard to be berating staff in front of children present in facility. Interviews reflect this action and others caused a child to be intimidated of licensee, Melissa Pershall. Licensee was previously cited on 2/23/22 for the same citation.

CONTINUED ON FOLLOWING PAGE
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Michael Duarte
LICENSING EVALUATOR NAME: Cynthia Brannon
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20220526104746
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: JUST KID'N AROUND CHILDCARE
FACILITY NUMBER: 503810140
VISIT DATE: 07/25/2022
NARRATIVE
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Type A deficiency was cited. Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. A completed signed copy of the LIC 9224 will be placed in each child’s file.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, this deficiency is to be cited. Exit interview conducted with the director, name. Plan Of Correction/Appeal Rights were given and discussed. A Notice of Site Visit was posted on parent board in the presence of LPA Brannon.

A COPY OF THIS REPORT IS TO REMAIN IN THE FACILITY FOR PUBLIC REVIEW.
THIS REPORT SHALL BE MADE AVAILABLE TO THE PUBLIC UPON REQUEST.
To order forms, etc. visit our website at www.ccld.ca.gov
SUPERVISORS NAME: Michael Duarte
LICENSING EVALUATOR NAME: Cynthia Brannon
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 04-CC-20220526104746
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: JUST KID'N AROUND CHILDCARE
FACILITY NUMBER: 503810140
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/25/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/25/2022
Section Cited
CCR
101214(a)
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Accountability: The licensee, whether an individual or other entity, is accountable for the general supervision of the licensed child care center and for the establishment of policies concerning its operation. This requirement is not met as evidenced by interviews reflecting that licensee, Melissa Pershall, used unbecoming language in
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Licensee, Melissa Pershall, will attend Non Compliance Conference (NCC) in the North Fresno Regional office. A letter will be sent to licensee confirming date of NCC. Regional Manager and Licensing Program Manager will be present. Licensee has already attended an informal meeting with Regional Manger A Juarez and LPM Iglesias on 3/29/22,
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front of children in care, when addressing staff. Licensee was previously cited on 2/23/22 for the same citation. A civil penalty has been issued. This evidence was not met as evidenced by interview findings. This is an immediate personal rights, health and safety risk to children in care.
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via Zoom meeting. A civil penalty has been assessed for repeat violation previously cited on 2/23/22.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Michael Duarte
LICENSING EVALUATOR NAME: Cynthia Brannon
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3