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13 | Licensing Program Analyst (LPA) Brannon conducted an unannounced complaint inspection to provide findings for the above allegation. LPA Brannon met with Director Jessica Ramsey. LPA Brannon reviewed the allegation, and toured the facility, inside and outside. LPA Brannon observed 28 with 5 staff. During the course of this complaint investigation, LPA Brannon interviewed staff, parents, children and reviewed facility records.
During the course of this investigation, LPA made observations and conducted interviews. Based upon information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Interviews reflect that licensee, Melissa Pershall, only informed parents whose children were infected, she failed to inform all of the parents of children who attended facility.
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