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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 503911993
Report Date: 12/06/2023
Date Signed: 12/06/2023 02:07:33 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/27/2023 and conducted by Evaluator Jeovanna Yanez
COMPLAINT CONTROL NUMBER: 04-CC-20230927130908
FACILITY NAME:BRYAN, TREAVIONA FAMILY CHILD CAREFACILITY NUMBER:
503911993
ADMINISTRATOR:BRYAN, TREAVIONAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(415) 368-3054
CITY:MODESTOSTATE: CAZIP CODE:
95355
CAPACITY:14CENSUS: 11DATE:
12/06/2023
UNANNOUNCEDTIME BEGAN:
12:25 PM
MET WITH:Treaviona BryanTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Licensee left day care children unsupervised while in care.
Licensee did not ensure that day care child's hygiene needs were met while in care.
Licensee did not ensure that day care child's diapering needs were met while in care.
INVESTIGATION FINDINGS:
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On 12/06/2023, Licensing Program Analysts (LPAs) Jeovanna Yanez and Yesenia Fierro arrived at the facility to conduct an unannounced complaint inspection. The purpose of the inspection was to deliver investigation findings for the above allegations. LPAs met with Licensee, Treaviona Bryan, and a census was taken. During the course of this investigation, facility observations were completed, facility records were reviewed, interviews were conducted with staff and parents of children in care.

Based upon information received through interviews, it was determined that there were two occurences where a child was left unsupervised for an undetermined amount of time, and they were found covered in feces, therefore the preponderance of evidence standard has been met. Therefore the above allegations are found to be SUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 3, the following deficiencies are being cited (See LIC 9099-D) (CONTINUED ON 9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rene Mancinas
LICENSING EVALUATOR NAME: Jeovanna Yanez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/27/2023 and conducted by Evaluator Jeovanna Yanez
COMPLAINT CONTROL NUMBER: 04-CC-20230927130908

FACILITY NAME:BRYAN, TREAVIONA FAMILY CHILD CAREFACILITY NUMBER:
503911993
ADMINISTRATOR:BRYAN, TREAVIONAFACILITY TYPE:
810
ADDRESS:1017 WOLVERINE WAYTELEPHONE:
(415) 368-3054
CITY:MODESTOSTATE: CAZIP CODE:
95355
CAPACITY:14CENSUS: DATE:
12/06/2023
UNANNOUNCEDTIME BEGAN:
12:25 PM
MET WITH:Treaviona BryanTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Licensee gave melatonin to day care children without consent.
Licensee restrained day care child in a crib for an extended period of time.
INVESTIGATION FINDINGS:
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On 12/06/2023, Licensing Program Analysts (LPAs) Jeovanna Yanez and Yesenia Fierro arrived at the facility to conduct an unannounced complaint inspection. The purpose of the inspection was to deliver investigation findings for the above allegations. LPAs met with Licensee, Treaviona Bryan, and a census was taken. During the course of this investigation, facility observations were completed, facility records were reviewed, interviews were conducted with staff and parents of children in care.

Regarding “Licensee gave melatonin to day care children without consent," LPA did observe a melatonin spray bottle in an off-limits area of the home, but there was no evidence to confirm the melatonin was used on daycare children. Regarding “Licensee restrained day care child in a crib for an extended period of time” interviews conducted revealed that a child was placed in a crib, but the amount of time could not be determined. LPA provided techincal assistance and advised Licensee to not use Melatonin during daycare hours, and to avoid keeping children in one area as a discipline method, as this can be a violation of children's personal rights. (CONTINUED ON 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rene Mancinas
LICENSING EVALUATOR NAME: Jeovanna Yanez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 04-CC-20230927130908
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: BRYAN, TREAVIONA FAMILY CHILD CARE
FACILITY NUMBER: 503911993
VISIT DATE: 12/06/2023
NARRATIVE
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Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency was cited. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the licensee, Treaviona Bryan. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Rene Mancinas
LICENSING EVALUATOR NAME: Jeovanna Yanez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 04-CC-20230927130908
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: BRYAN, TREAVIONA FAMILY CHILD CARE
FACILITY NUMBER: 503911993
VISIT DATE: 12/06/2023
NARRATIVE
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LPA Jeovanna Yanez informed Licensee, Treaviona Bryan, that this report dated 12/06/23 documents 2 Type A citation(s) which shall be posted for 30 consecutive days as there are immediate risks to the health, safety, or personal rights of children in care.

Also, LPA Yanez informed the licensee to provide a copy of this licensing report dated 12/06/233 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the licensee, Treaviona Bryan. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Rene Mancinas
LICENSING EVALUATOR NAME: Jeovanna Yanez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 04-CC-20230927130908
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: BRYAN, TREAVIONA FAMILY CHILD CARE
FACILITY NUMBER: 503911993
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/06/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/07/2023
Section Cited
CCR
102417(a)
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(a) The licensee shall be present in the home and shall ensure that children in care are supervised at all times... This requirement was not met as evidenced by: Based on interviews conducted, it was determined that there were two occurences where a child was left unsupervised for an undetermined amount
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Licensee will submit a copy of her employee handbook, and a written statement about supervision in FCCH and how she will continue to maintain compliance with this regulation. Licensee shall submit this written statement to CCL by POC due date.
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 of time, and they were found covered in feces. This poses an immediate personal rights, health, and safety risk to children in care
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Type A
12/07/2023
Section Cited
CCR
102432(a)(4)
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(a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee... These rights include, but are not limited to, the following: (4)To be free from... actions of a punitive nature, including... interference with ... toileting...
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Licensee will submit a written statement about Children's personal rights and how she will continue to maintain compliance with this regulation. Licensee shall submit this written statement to CCL by POC due date.
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This requirement was not met at evidenced by: Based on interviews conducted, it was determined that there were two occurences where a child was left unsupervised for an undetermined amountof time, and they were found covered in feces. This poses an immediate personal rights, health, and safety risk to children in care
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Rene Mancinas
LICENSING EVALUATOR NAME: Jeovanna Yanez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/06/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5