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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 515408343
Report Date: 03/21/2025
Date Signed: 03/21/2025 09:50:56 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/26/2025 and conducted by Evaluator Elizabeth Friese
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20250226150201
FACILITY NAME:CONTRERAS, JASMEENA FAMILY CHILD CARE HOMEFACILITY NUMBER:
515408343
ADMINISTRATOR:CONTRERAS, JASMEENAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 682-4142
CITY:YUBA CITYSTATE: CAZIP CODE:
95993
CAPACITY:14CENSUS: 2DATE:
03/21/2025
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Jasmeena ContrerasTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Licensee yells at day care child
INVESTIGATION FINDINGS:
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On 3/21/25 at 9:15am Licensing Program Analyst (LPA) Elizabeth Friese conducted an unannounced complaint inspection and met with licensee Jasmeena Contreras. It was alleged that licensee yelled at day care child, specifically that while on the phone with their parent, licensee yelled at the child which their parent overheard.

The licensee was interviewed on 3/5/25 at 9:30am and denied the allegation. Licensee stated that on approximately 2/15/25 she heard an adult’s voice in the daycare room, and it scared her, so she yelled at the child “who’s that?” and when she realized they were on the phone with their parent she left it at that. She admitted to being loud as she was startled. The other parent called her around 45 minutes later and let her know that the parent on the phone didn’t like the way she was talking to their child. They said that she sounded frustrated. Licensee stated she was not frustrated but did have a house full and that’s just the way she talks. She did apologize to the child’s other parent and felt the issue had been resolved.
Children in care this date were too young to interview.
Unsubstantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Elizabeth Friese
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20250226150201
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: CONTRERAS, JASMEENA FAMILY CHILD CARE HOME
FACILITY NUMBER: 515408343
VISIT DATE: 03/21/2025
NARRATIVE
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Four parents were interviewed on 3/14/25 between 11:00am and 11:30am. All denied seeing Jasmeena yelling at children at any time and were pleased with the care provided to their children.
Based on the evidence obtained, the findings are unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted and report was reviewed with the licensee Jasmeena Contreras. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Elizabeth Friese
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2