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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 525405701
Report Date: 10/13/2025
Date Signed: 10/13/2025 10:28:33 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/22/2025 and conducted by Evaluator Sydney Sims
COMPLAINT CONTROL NUMBER: 13-CC-20250722134539

FACILITY NAME:LITTLE SCHOLARS PRESCHOOLFACILITY NUMBER:
525405701
ADMINISTRATOR:SZYCHULDA, CHRISTIFACILITY TYPE:
850
ADDRESS:1605 KIMBALL RD.TELEPHONE:
(530) 527-3932
CITY:RED BLUFFSTATE: CAZIP CODE:
96080
CAPACITY:30CENSUS: 14DATE:
10/13/2025
UNANNOUNCEDTIME BEGAN:
08:13 AM
MET WITH:Christi Szychulda - Licensee/ Director TIME COMPLETED:
10:36 AM
ALLEGATION(S):
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The facility does not have a working telephone on the premises
INVESTIGATION FINDINGS:
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On 10/13/25 at 8:13am, Licensing Program Analyst (LPA) Sydney Sims conducted an unannounced complaint inspection and met with Director Christi Szychulda. It was alleged that, The facility does not have a working telephone on the premises, specifically that the staff do not answer the landline when the Director is not present at the facility.

The Director was interviewed on 7/30/25 at 2:50pm and denied the allegations stating that the facility has a landline that parents can contact at any time and staff will answer or return any calls received at the facility. Director stated that most parents contact the Director through the Center’s Facebook messenger and then the Director will contact the staff at the facility to relay any messages.

Two staff (S1 – S2) were interviewed on 7/30/25 and S1 stated that the landline is answered even when the Director is not at the facility by S1 and that S1 returns any missed phone calls. S2 stated that S2 has not answered the landline when the Director is not at the facility and that S2 has not seen S1 answer the landline when the Director is not at the facility.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 7
Control Number 13-CC-20250722134539
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: LITTLE SCHOLARS PRESCHOOL
FACILITY NUMBER: 525405701
VISIT DATE: 10/13/2025
NARRATIVE
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Five parents (P1 – P5) were interviewed on 9/15/25, 10/9/25, and 10/10/25 and P1 had no knowledge stating that P1 contacts the facility through Facebook messenger. P2 – P3 and P5 stated that the land line is answered by staff and missed phone calls are returned by staff. P4 stated that staff do not answer the phone or return phone calls from the land line so P4 has resorted to using Facebook messenger to get an answer from the facility.

During today’s inspection, the facility was toured and LPA observed 14 children in care and
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the Director Christi Szychulda. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 7