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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 525406753
Report Date: 03/12/2021
Date Signed: 03/15/2021 01:06:56 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/23/2021 and conducted by Evaluator Carrie Wisehart
COMPLAINT CONTROL NUMBER: 13-CC-20210223093845
FACILITY NAME:LACEY'S LIL LEARNERS CHILD CARE CENTERFACILITY NUMBER:
525406753
ADMINISTRATOR:TWEEDT, LACEYFACILITY TYPE:
850
ADDRESS:645 ANTELOPE BLVD. #32 & #34TELEPHONE:
(530) 604-1475
CITY:RED BLUFFSTATE: CAZIP CODE:
96080
CAPACITY:39CENSUS: 21DATE:
03/12/2021
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Lacey TweedtTIME COMPLETED:
09:15 AM
ALLEGATION(S):
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Unqualified staff providing care and supervision for day-care children.
Classroom operating out of ratio.
INVESTIGATION FINDINGS:
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On 3/12/21, Licensing Program Analyst (LPA) Carrie Wisehart conducted a subsequent complaint investigation inspection to the facility via tele-inspection due to the current state of emergency regarding the COVID-19 outbreak, for the purpose of delivering complaint findings. It was alleged that unqualified staff who don’t have the required early education units (ECE) are providing care and supervision for day-care children and that the classrooms are operating out of the staff/children ratios.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Carrie Wisehart
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20210223093845
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LACEY'S LIL LEARNERS CHILD CARE CENTER
FACILITY NUMBER: 525406753
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/12/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/15/2021
Section Cited
CCR
101215.1(f)
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Child Care Center Directors Qualifications and Duties 101215.1(f)When the childcare center director is absent from the center, arrangements shall be made for a fully qualified teacher as specified in Section 101216.1(c) to act as substitute.
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The licensee will provide a written staff schedule to show the director or a fully qualified teacher is on site at all times during operating hours. The staff schedule will be sent to CCL by 3/15/21.
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This requirement was not met as evidenced by: Based on record review and interviews the licensee allowed S1, S2, S3 to open and/or work alone with preschool children without the required ECE units or required supervision. This poses an immediate heath and safety risk to children in care.
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Type A
03/15/2021
Section Cited
CCR
101216.3
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Teacher-Child Ratio 101216.3
(a)There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance.
This requirement was not met as evidenced by: Based on interviews the licensee allowed staff to work outside of ratio requirements.
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The licensee will provide a written staff schedule; staff transcripts and current preschool attendance schedule to include normal drop off /pick up times to show that staff and child ratios are maintained within Title 22 ratios. The staff schedule and preschool attendance will be sent to CCL by 3/15/21.
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This poses an immediate heath and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Carrie Wisehart
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 13-CC-20210223093845
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: LACEY'S LIL LEARNERS CHILD CARE CENTER
FACILITY NUMBER: 525406753
VISIT DATE: 03/12/2021
NARRATIVE
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Unqualified staff are providing care and supervision for day-care children

The licensee was interviewed on 2/23/21 at 11:18 am; 3/4/21 at 8:49 am 3/8/21 at 8:56 am. The licensee acknowledged that staff S2 opened with her before realizing she could not be left alone.

The LPA interviewed 8 out 8 witnesses on 2/23;3/5 and 3/8. Throughout the course of the investigation the LPA conducted 8 interviews with witnesses. 3 out of 8 interviews conducted with witnesses on 2/23/21, 3/5/21 and 3/8/21 confirmed the allegation and were consistent in their statements, stating they had observed staff who don’t have the required ECE units working alone with awake children without supervision.

The LPA reviewed staff records and observed that S1;S2;S3 did not meet the requirements to work alone or act in a opening role, though interviews support they worked alone, opened alone, or the opener left after opening, leaving them alone to supervise awake children.

The classrooms are operating out of ratio.

The licensee was interviewed on 2/23/21 at 11:18 am; 3/4/21 at 8:49 am 3/8/21 at 8:56 am. The licensee denied the allegations stating that as a business she is required to be operating within ratios and that she is constantly asking her staff for numbers.

Throughout the course of the investigation the LPA conducted 8 interviews with witnesses. 3 out of 8 interviews conducted with witnesses on 2/23/21, 3/5/21 and 3/8/21, confirmed the allegation and were consistent in their statements, stating they had observed staff working outside ratio requirements, leaving staff (some unqualified) to care for more than 12 children and/or to solely supervise awake children. This exceeds the ratio requirement.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22) is being cited on the attached LIC 9099D. The LIC 9224 was provided and discussed with the licensee. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days. All licensing reports are public information and must be made available upon request for at least three years.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Carrie Wisehart
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3