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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 543801447
Report Date: 01/14/2026
Date Signed: 01/14/2026 10:03:39 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/14/2025 and conducted by Evaluator Nohemi Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20251114142731
FACILITY NAME:IVANHOE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
543801447
ADMINISTRATOR:LAURA CAMPOSFACILITY TYPE:
850
ADDRESS:15900 AVE. 332TELEPHONE:
(559) 798-8101
CITY:IVANHOESTATE: CAZIP CODE:
93235
CAPACITY:50CENSUS: 18DATE:
01/14/2026
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Amanda WilsonTIME COMPLETED:
10:15 AM
ALLEGATION(S):
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Due to lack of supervision, child is bit by another child
INVESTIGATION FINDINGS:
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On 01/14/2026, Licensing Program Analyst (LPA) Nohemi Sanchez conducted an unannounced complaint inspection at the facility. The purpose of the inspection was to deliver the findings for the above listed complaint allegation. LPA met with Site Supervisor Amanda Wilson, who accompanied LPA during the inside and outside tour of the facility.

During the investigation, LPA Sanchez collected facility records and conducted interviews of staff and parents. The investigation revealed that staff were aware of challenging behaviors and did not provide adequate care and supervision necessary to meet the needs of children which resulted in at least six biting incidents that caused injuries including bruising, skin breakage, and marks. Additional Staff supervision was implemented after the sixth incident to provide closer supervision and observation of children and prevent future biting incidents. Records revealed additional biting incidents involving staff.

Continued on LIC9099-C.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Nohemi Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 57-CC-20251114142731
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: IVANHOE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 543801447
VISIT DATE: 01/14/2026
NARRATIVE
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Based upon observations, facility records obtained, information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

Per Title 22, Division 12, Chapter 1, of the California Code of Regulations, the following deficiency is being cited: (see LIC809-D).

Exit interview conducted with Site Supervisor Amanda Wilson. A copy of this report and Appeal Rights were provided and discussed with Amanda Wilson.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Nohemi Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 57-CC-20251114142731
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: IVANHOE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 543801447
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/14/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/14/2026
Section Cited
CCR
101229(a)
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Responsibility for Providing Care and Supervision
The licensee shall provide care and supervision as necessary to meet the children's needs.
This requirement is not met as evidenced by:
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Site Supervisor stated that she will conduct a staff meeting to reinforce the importance of appropriate staff positioning in the classroom to effectively support children with challenging behaviors.
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Based on interviews conducted by LPA and a thorough review of facility records, it has been determined that the licensee failed to comply with the regulation cited above, as detailed in LIC 9099.
This poses a potential risk to the health, safety, or personal rights to children in care.
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In addition, the Site Supervisor has implemented the assignment of an additional staff member to ensure direct and continuous supervision of children with challenging behavior.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Nohemi Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3