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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 543802258
Report Date: 06/07/2023
Date Signed: 06/07/2023 05:50:18 PM

Document Has Been Signed on 06/07/2023 05:50 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME:DEL TORO, NORMA FAMILY CHILD CAREFACILITY NUMBER:
543802258
ADMINISTRATOR:DELTORO, NORMAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 591-2390
CITY:DINUBASTATE: CAZIP CODE:
93618
CAPACITY: 14TOTAL ENROLLED CHILDREN: 14CENSUS: 6DATE:
06/07/2023
TYPE OF VISIT:Case Management - DeficienciesUNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Norma Del ToroTIME COMPLETED:
06:00 PM
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On 6/7/2023, Licensing Program Analyst (LPA) Ocegueda conducted an unannounced case management inspection. The purpose of the inspection was to address off limit areas, personal rights of children as well as the availability of records. LPA met with licensee Norma de Torro, toured the home inside and outside and took a census.

Today, LPA Ocegueda inspected the side yard of the home and the front side yard. Both yards are accessible and per interviews of children, parents and licensee have been used recently. When entering the side yard of the home, which is accessible through the front yard area, it was observed to lead to multiple hazards. The hazards observed were yard pruners, broken wooden swing set, multiple rusted vehicles, various sharp metals, gasoline cans and many unknown items. During interviews conducted via telephone, multiple children indicated that licensee takes the children to see the farm animals (chickens, goats ect). Today, LPA observed that the farm animals are located in the very back of the property and the children have to walk through the side yard to get to an area with all the above-mentioned hazards including a long trench that is approximately 2.5 ft in depth. Licensee indicated that she had used the side yard about 4 times however the children interviewed indicated that they see the animals regularly with multiple children indicating that seeing the animals as their favorite thing to do at facility. Licensee plans to make the side yard suitable and plans to close off the areas of the yard that lead to multiple hazards and debris and discarded vehicles and metals. Licensee stated she would discard any play equipment, building materials that are broken or hazardous. Licensee stated she would ensure her side yard was suitable for children. For the time being until the repairs are made, licensee will lock the gate to ensure that children will not have access to the various hazards mentioned above as today the side gate was being held closed with a clay like pot at the bottom. Report continued to 809-C

SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Ruby Ocegueda
LICENSING EVALUATOR SIGNATURE: DATE: 06/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 06/07/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: DEL TORO, NORMA FAMILY CHILD CARE
FACILITY NUMBER: 543802258
VISIT DATE: 06/07/2023
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Today, licensee also had the kitchen that is identified as off limits, accessible. During interview, licensee stated that she has used two off limits rooms for care without reporting it to the Department. The two rooms have had top latches during past annual inspections and were reported to the Department as off limits. Licensee understand that off limit rooms should not be used for care and used without being inspected and approved.

LPA reviewed regulations related to the requirement to maintain her home in a clean and orderly manner. Licensee has a pool that is inaccessible per the regulation and licensee denied that she is using the pool. Licensee understands that if she ever decides to use the pool for the children, she should have enough and adequate supervision (including reduced staff to child ratio), water safety devices and should be reported to the Licensing Department. Licensee stated she had planned on using the pool this Summer but today stated she would not be using the pool.

Today, the off limits kitchen was accessible. LPA observed clutter in the accessible kitchen counters and dining room area that would make it difficult for children to use the dining furniture. Also in the bathroom there were several toys stacked in the bath tub. Today, Licensee removed the toys from the tub and cleaned up her kitchen and dining area.

On 4/19/2023, Licensee could not provide LPA Ocegueda with a roster of children who were currently and past enrolled. A roster was provided with a limited number of children listed. Licensee stated she would work on the roster immediately and send to LPA. As of 5/19/2023, LPA had not received the children’s roster from licensee and LPA requested the complete facility roster again. LPA received the updated facility roster on 5/30/2023 approximately 5 weeks after it was initially requested. LPA explained the requirement to maintain records available for review of the Department during inspections.

Lastly upon arrival today, LPA Ocegueda knocked on the door and observed the day care children (children #3, #4, and #5) come to the door. The children were between the ages of 2 years old and 4 years old. The wood door was open, and the screen door was closed but not locked. LPA did not hear licensee coming and one of the children had to go get her. It took licensee approximately two minutes to come to the door and she stated she was trying to put an infant to sleep. Licensee lives on a relatively busy street next to an elementary school, causing increased vehicle traffic. LPA addressed this observation with licensee today and explained LPA was concerned that the children could easily walk out due to the exit being so hidden from the rest of the home and because today licensee was not providing visual supervision. LPA explained that although one hundred percent visual supervision was not required in family day care homes, she was required to maintain a healthful and safe environment at all times. Report continued to 809-C

SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Ruby Ocegueda
LICENSING EVALUATOR SIGNATURE:

DATE: 06/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/07/2023
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: DEL TORO, NORMA FAMILY CHILD CARE
FACILITY NUMBER: 543802258
VISIT DATE: 06/07/2023
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Per Title 22, Division 12, Chapter 3, of the California Code of Regulations, the following deficiencies are being cited: (see next page, 809 D) Licensee was provided a copy of appeal rights.

Upon receipt of a Type A violation, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. A copy of LIC 9224 was given to licensee.

This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.

SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Ruby Ocegueda
LICENSING EVALUATOR SIGNATURE:

DATE: 06/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/07/2023
LIC809 (FAS) - (06/04)
Page: 3 of 6
Document Has Been Signed on 06/07/2023 05:50 PM - It Cannot Be Edited


Created By: Ruby Ocegueda On 06/07/2023 at 03:33 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: DEL TORO, NORMA FAMILY CHILD CARE
FACILITY NUMBER: 543802258

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/07/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/07/2023
Section Cited
CCR
102423(a)(2)

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(2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. Based on observation and interview licensee did not comply with the section cited above. Today, LPA observed an accessible play yard that had access to multiple hazardous items (rusted vehicles, sharp metals, building debris, gasoline cans, a deep trench, wiring, plant pruners) and other items. Per interview of licensee and multiple children, the yard and hazardous area was used as recently as this week. LPA took photos.
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Today licensee placed a lock metal on the gate leading to her side yard which immediately prevented access to the hazardous area where the trench and various materials and objects were. Since the direct side yard also had variuos other hazards, licensee stated she would be removing the broken play equipment, remvove any debris, remove any gardening tools and ensure it was safe before use.
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This posed and poses an immediate risk to the health, safety and/or personal rights risks of children in care.
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Licensee plans on making hazardous area inaccessible with gates. Licensee understands that she is not to use the play yard until it is inspected and approved by the Department. Today licensee made the side yard inaccessible by placing a lock. Licensee understands that the deficiency will be cleared once the play yard is remedied of all hazards and gates are placed. A meeting at the Fresno Regional Office will be held to discuss this deficiency.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Susie Fanning
LICENSING EVALUATOR NAME:Ruby Ocegueda
LICENSING EVALUATOR SIGNATURE:
DATE: 06/07/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 06/07/2023


LIC809 (FAS) - (06/04)
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Document Has Been Signed on 06/07/2023 05:50 PM - It Cannot Be Edited


Created By: Ruby Ocegueda On 06/07/2023 at 03:51 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: DEL TORO, NORMA FAMILY CHILD CARE
FACILITY NUMBER: 543802258

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/07/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/21/2023
Section Cited
CCR
102417(8)(g)

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Roster.Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841. Licensee did not comply with the section cited above. On 4/19/2023, during an inspection, Licensee could not provide completed roster. Licensee provided the completed roster on 5/30/2023.
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Licensee stated she will ensure that she keeps up to date with the facility roster and make it available upon request. Licensee provided the updated roster to LPA on 5/30/2023. Licensee will write a written statement indicating her understanding of this requirement and submit proof to the Department by POC date 6/21/2023.
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This poses a potential risk to the health, safety and or personal rights risks to the persons in care.
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Type B
06/21/2023
Section Cited
CCR102416.3(a)(6)

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Reporting Requirements: Any change from an area of the family child care home previously identified as "off limits" to an area where care and supervision will be provided to children in care. Licensee did not comply with section cited above. Today, LPA observed that children had access to the previously identified off limits kitchen. Interviews revealed that children have had access to two previuosly identified off limit bedrooms and play yard.
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Licensee placed the baby gate to make the kitchen off limits. Currently the bedrooms all have top safety latches. The play yard was made off limits with a lock today. Licensee will also complete a written statement where she explains her understanding of the requirement pertaining to "off limit rooms" and that children should not be allowed to use areas tha that have not been approved for care.
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This poses a potential risk to the health, safety and/or personal rights of children in care.
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Proof wil lbe submitted to the Department by POC date 6/21/2023
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Susie Fanning
LICENSING EVALUATOR NAME:Ruby Ocegueda
LICENSING EVALUATOR SIGNATURE:
DATE: 06/07/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 06/07/2023


LIC809 (FAS) - (06/04)
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Document Has Been Signed on 06/07/2023 05:50 PM - It Cannot Be Edited


Created By: Ruby Ocegueda On 06/07/2023 at 04:07 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: DEL TORO, NORMA FAMILY CHILD CARE
FACILITY NUMBER: 543802258

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/07/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/21/2023
Section Cited
CCR
102417(b)

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The home shall be kept clean and orderly, with heating and ventilation for safety and comfort. Licensee did not comply with the regulation stated above. Today, it was observed that the accessible kitchen had cluttered counters. There was clutter on the furniture in the dining room. In the accessible bathroom, there were multiple toys that were to be discarded and stacked in the tub. The home shall be kept clean and orderly, with heating and ventilation for safety and comfort. Licensee did not comply with the regulation stated above. Today, it was observed that the accessible kitchen had cluttered counters and clutter in the dining area as well as multiple toys in the tub.
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Today, Licensee cleaned the kitchen and dining area. Licensee removed the toys from the bathroom.
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This poses a potential risk to the health, safety and or personal rights risks to persons in care.
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Licensee stated she will complete a written statement where she details how she plans on maintaining her facility clean and orderly. Proof will be submitted to the Department by POC date 6/21/2023.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Susie Fanning
LICENSING EVALUATOR NAME:Ruby Ocegueda
LICENSING EVALUATOR SIGNATURE:
DATE: 06/07/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 06/07/2023


LIC809 (FAS) - (06/04)
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