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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 543802258
Report Date: 08/02/2023
Date Signed: 08/02/2023 01:54:46 PM

Document Has Been Signed on 08/02/2023 01:54 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME:DEL TORO, NORMA FAMILY CHILD CAREFACILITY NUMBER:
543802258
ADMINISTRATOR:DELTORO, NORMAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 591-2390
CITY:DINUBASTATE: CAZIP CODE:
93618
CAPACITY: 14TOTAL ENROLLED CHILDREN: 14CENSUS: 9DATE:
08/02/2023
TYPE OF VISIT:Case Management - DeficienciesUNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH:Norma Del ToroTIME COMPLETED:
02:10 PM
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On 8/2/2023, Licensing Program Analyst (LPA) Ocegueda conducted an unannounced case management inspection. LPA met with licensee Norma del Toro, toured the facility and took a census. Today LPA Ocegueda observed that licensee was out of compliance in multiple areas and addressed these deficiencies in detail with licensee.

Today, LPA counted the children in care and observed that licensee had 9 children in care (2 of which were infants). Licensee has a licensed capacity for 14 children with a qualified assistant. Today licensee did not have an assistant present to assist her in caring for the 9 children. Before LPA counted the children, licensee indicated she had 8 children and stated she did not realize she had 9 children in care. LPA informed licensee that when providing care alone she must revert to the capacity and ratio requirement as specified for a small license home and LPA reviewed the regulation.

Also observed upon arrival in the hallway were two infants. Each infant was inside a mini style play pen. Both infants were awake upon LPA arrival. The rest of the children were watching television in the living room. LPA inquired as to why the infants were in the hallway out of sight while the rest of the children were in the living room. Licensee stated that the infants were napping and had just woken up. LPA reviewed personal rights with licensee to help clarify that children should not be restrained to an area of the home in such a way that could cause them distress or in a way that would violate their personal rights. LPA explained that infants should be free to walk, explore and interact with others in the accessible areas as appropriate while receiving proper supervision. Licensee stated she understood and again indicated that the children had just woken up and later removed the infants from the play pens.

The play pens the infants were using today were inspected, and LPA observed that both play pens were stained both on the netting parts of the play pens and on the top and side surfaces. Licensee stated that the parents provided the play pens for use. LPA explained that although these might have been washed, it was not verifiable due to the dark stains all over the play pens. Licensee verified the observation today and stated she would replace both play pens. Report continued to 809-C

SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Ruby Ocegueda
LICENSING EVALUATOR SIGNATURE: DATE: 08/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 08/02/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: DEL TORO, NORMA FAMILY CHILD CARE
FACILITY NUMBER: 543802258
VISIT DATE: 08/02/2023
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Upon receipt of a Type A violation, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. A copy of LIC 9224 was given to licensee.

Per the California Code of Regulations, Title 22, Division 12, Chapter 3, the following deficiencies were cited, see 809-D pages. Appeal rights were provided to licensee.

An exit interview was conducted with licensee Norma del Toro. Notice of Site Visit to be posted for 30 days.

SUPERVISORS NAME: Susie Fanning
LICENSING EVALUATOR NAME: Ruby Ocegueda
LICENSING EVALUATOR SIGNATURE:

DATE: 08/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/02/2023
LIC809 (FAS) - (06/04)
Page: 2 of 4
Document Has Been Signed on 08/02/2023 01:54 PM - It Cannot Be Edited


Created By: Ruby Ocegueda On 08/02/2023 at 12:35 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: DEL TORO, NORMA FAMILY CHILD CARE
FACILITY NUMBER: 543802258

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/02/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/03/2023
Section Cited
CCR
102416.5

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Staffing Ratio and Capacity (e) If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home as specified in subsections (b) and (c). This requirement was not met as evidenced by: observation and interview.
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Today, licensee called her assistant (S1) to come and assist her in supervising the 9 children placing licensee back within ratio and capacity requirements. Licensee will provide a detailed plan on how she will ensure that she is aware of how many children are in care every day so that she is in compliance with the limitations of her licensed capacity and within ratio at all times. Written statement will be submitted to the Department by POC date 8/3/2023.
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Today, LPA Ocegueda observed 9 children in care with only licensee present. Licensee confirmed the observation and stated she did not realize she had 9 children in care. This poses an immediate risk to the health, safety and or personal rights risks to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Susie Fanning
LICENSING EVALUATOR NAME:Ruby Ocegueda
LICENSING EVALUATOR SIGNATURE:
DATE: 08/02/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 08/02/2023


LIC809 (FAS) - (06/04)
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Document Has Been Signed on 08/02/2023 01:54 PM - It Cannot Be Edited


Created By: Ruby Ocegueda On 08/02/2023 at 12:48 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: DEL TORO, NORMA FAMILY CHILD CARE
FACILITY NUMBER: 543802258

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/02/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/16/2023
Section Cited
CCR
102423(a)(2)

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Personal Rights.(2)To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. This requirement was not met as evidenced by : observation and interview.
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Today, Licensee replaced both play pens with clean play pens. Licensee removed the stained play pens from being accessible. Licensee undertands that the Department should be able to verify that all equipment is in good clean condition upon inspection. Deficiency cleared.
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 LPA Ocegueda observed that there were two mini style play pens located in the hallway being used by infants today which were stained all over. Licensee confirmed the observation. This poses a potential risk to the health, safety and or personal rights risks to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Susie Fanning
LICENSING EVALUATOR NAME:Ruby Ocegueda
LICENSING EVALUATOR SIGNATURE:
DATE: 08/02/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 08/02/2023


LIC809 (FAS) - (06/04)
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