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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 543804712
Report Date: 07/17/2025
Date Signed: 07/17/2025 11:22:53 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/15/2025 and conducted by Evaluator Nohemi Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20250715110503
FACILITY NAME:GUZMAN, MARIA J. FAMILY CHILD CAREFACILITY NUMBER:
543804712
ADMINISTRATOR:GUZMAN, MARIA J.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 528-0835
CITY:OROSISTATE: CAZIP CODE:
93647
CAPACITY:14CENSUS: 4DATE:
07/17/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Maria J. GuzmanTIME COMPLETED:
11:35 AM
ALLEGATION(S):
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Licensee operating over capacity
INVESTIGATION FINDINGS:
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On 07/17/2025, Licensing Program Analyst (LPA) Nohemi Sanchez conducted an unannounced complaint inspection at the facility. LPA met with the licensee, Maria J. Guzman, and discussed the purpose of the inspection. A tour of the facility was conducted, and a census was taken.
LPA interviewed the Licensee, staff, and children. Facility records were reviewed, and observations were made.


Continued on LIC9099-C.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Nohemi Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 57-CC-20250715110503
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: GUZMAN, MARIA J. FAMILY CHILD CARE
FACILITY NUMBER: 543804712
VISIT DATE: 07/17/2025
NARRATIVE
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Licensee self-reported that she held a “circus” on 07/14/2025, during which she invited another provider to bring their children and staff to join the event, which included children’s activities, food, and a clown. Licensee initially considered taking the children to the park but decided against it, determining it was not the safest location due to the number of unhoused individuals and stray dogs roaming the area. Licensee felt her home was a safer and more appropriate location for her circus project. There were 19 children present with 6 staff. The children and staff from the other licensed family child care home arrived between 8:30 a.m. and 9:00 a.m. Provider from the other facility left shortly after the children finished their lunch at approximately 11:00 a.m. Both providers began cleaning up and preparing to leave once it was brought to licensee’s attention by a representative from the migrant program that she was over capacity. Licensee took immediate measures to come back into capacity.

Licensee stated, because all assistants were present, she believed there would be no issues with Community Care Licensing. However, she later realized that she should have contacted the department beforehand to verify whether such activities were permitted.
Licensee expressed remorse and apologized.

Based on statements and documents provided by Licensee, the preponderance of evidence has been met, that Licensee had 19-children at her facility during operating hours. Therefore, the above allegations are found to be SUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency was cited. LPA discussed Staffing Ratio and Capacity regulations with licensee.

An exit interview was conducted with Licensee Maria J. Guzman. Licensee was provided with a copy of appeal rights.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Nohemi Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2