543810034-4-13-2026-57-CC-CBRN-DT6Q3L-20260415114853

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 543810034
Report Date: 04/13/2026
Date Signed: 04/13/2026 02:36:45 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/05/2026 and conducted by Evaluator Octavia Nolan

PUBLIC

COMPLAINT CONTROL NUMBER: 57-CC-20260305145722

FACILITY NAME:	FAMILY F.O.C.U.S. PORTERVILLE PRESCHOOL		FACILITY NUMBER:	543810034
ADMINISTRATOR:	TANNER, PRUDY J		FACILITY TYPE:	850
ADDRESS:	1395 E OLIVE AVE		TELEPHONE:	(559) 793-2809
CITY:	PORTERVILLE	STATE: CA	ZIP CODE:	93257
CAPACITY:	32	CENSUS: 13	DATE:	04/13/2026
		UNANNOUNCED	TIME BEGAN:	09:40 AM
MET WITH:	Donna Pascual		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Staff spoke innappropriately to child(ren) in care.
Facility is out of ratio.

INVESTIGATION FINDINGS:

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On 04/13/2026, Licensing Program Manager (LPM) Cynthia Brannon and Licensing Program Analyst (LPA) Octavia Nolan conducted an unannounced complaint inspection and met with Site Supervisor Donna Pascual. LPA took a tour of the facility and a census. LPA discussed the purpose of the visit was to interview children and deliver findings for the above allegations.

During the investigation, LPA interviewed parents, staff, and children. LPA also completed observations, collected documents, and conducted a file review. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency is cited. Exit interview conducted with Site Supervisor Donna Pascual.
Appeal rights were provided. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Octavia Nolan
LICENSING EVALUATOR SIGNATURE:	DATE: 04/13/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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