<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 545620406
Report Date: 10/21/2025
Date Signed: 10/21/2025 10:14:31 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/14/2025 and conducted by Evaluator Sonja Navarrette
COMPLAINT CONTROL NUMBER: 57-CC-20251014113319
FACILITY NAME:CONTRERAS, KARISSA FAMILY CHILD CAREFACILITY NUMBER:
545620406
ADMINISTRATOR:CONTRERAS, KARISSAFACILITY TYPE:
850
ADDRESS:3732 N LEILA STTELEPHONE:
(559) 736-0782
CITY:VISALIASTATE: CAZIP CODE:
93291
CAPACITY:14CENSUS: 0DATE:
10/21/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Karissa ContrerasTIME COMPLETED:
10:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee did not ensure that the facility fence was maintained in good repair.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/21/2025, Licensing Program Analyst (LPA) Sonja Navarrette conducted an unannounced complaint inspection to gather information and investigate the above allegation. LPA met with Licensee Karissa Contreras who accompanied LPA during tour of facility both inside and outside. LPA discussed the allegation and took a census. LPA interviewed witnesses, and reviewed facility records. During today’s inspection LPA witnessed the South fence was leaning with overgrown palm tree fronds.

Based upon observations, and information gathered through inspection and interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. Per California Code of Regulations, Title 22, Division 12, Chapter 3, this deficiency is being cited on the attached LIC 9099D.
Exit interview conducted and report was reviewed with Licensee Karissa Contreras.
A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Sonja Navarrette
LICENSING EVALUATOR SIGNATURE:

DATE: 10/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 57-CC-20251014113319
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: CONTRERAS, KARISSA FAMILY CHILD CARE
FACILITY NUMBER: 545620406
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/21/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/04/2025
Section Cited
CCR
102417(g)
1
2
3
4
5
6
7

Operation of a Family Child Care Home
(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not be limited to:This requirement is not met as evidenced by:
1
2
3
4
5
6
7
Licensee stated they will repair fence and submit proof of repairs to LPA by POC due date.
8
9
10
11
12
13
14
Based on observation, the licensee did not comply with the section cited above as LPA observed backyard south side fence leaning which poses a potential health, safety or personal rights risk to persons in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Sonja Navarrette
LICENSING EVALUATOR SIGNATURE:

DATE: 10/21/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/21/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2